Head of TechOps and IT

Head of TechOps and IT ABOUT US Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place. WE’RE NOT JUST SHAPING THE FUTURE OF LEGAL TECH — WE’RE DEFINING IT. READY TO JOIN US IN BUILDING THE INTELLIGENT FUTURE OF LAW? THE ROLE As our Head of Internal Technology and IT, you will architect and operationalise the AI-enabled infrastructure that powers Legora’s global scale. You will design and build the systems, automations, and processes that ensure we operate with precision, speed, and minimal overhead - creating an operational foundation that is robust, auditable, and built to scale seamlessly. Your mandate is simple: Build the most automated, AI-powered, operationally excellent organisation - empower our staff to do more with less. You will partner across Product, Engineering, GTM, and Legal to translate organisational complexity into elegant, scalable architectures and ensure that meaningful leverage comes from technology not people. WHAT YOU’LL DO You will have direct ownership over how Legora operates and scales. The systems, automations, and processes you design will materially impact the business. In this role, you will operate as the end-to-end owner of our operational systems and AI-enabled workflows, responsible for: - Leading complex, cross-functional operational initiatives across IT, Revenue Operations, Product Operations, Finance, and People - Translating ambiguous business needs into structured requirements, implementation roadmaps, and measurable success metrics - Designing, implementing, and owning AI-enabled systems and automations that replace manual workflows - Building and maintaining the integrations that connect our operational stack end to end - Identifying bottlenecks and eliminating them through tooling, automation, and smarter system design - Establishing governance, documentation, and lifecycle standards to ensure durability and accountability - Creating visibility through dashboards and KPI frameworks that drive disciplined decision-making - Owning operational simplicity and leverage across the organisation You will define how a lean, AI-first company should operate - and ensure it actually happens. WHO YOU ARE You are an execution-focused systems builder with strong ownership and sound judgment. You don’t just improve processes - you take responsibility for making them work. You believe exceptional organisations stay lean by design - and you are ready to own the systems that make that possible. You bring: - 7–12+ years of experience in operations, systems management, solutions engineering, or process design in high-growth environments - A proven track record of implementing software, build ... (truncated, view full listing at source)