Research Quality Analyst, Channel & Customer Research

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the SP 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Location: Chicago, IL (Hybrid) Reports to: Director, Head of Channel Customer Research About the Team Channel Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions. Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging AlphaSense’s AI Interviewer technology, CCR is able to conduct and scale structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor. Covering hundreds of companies across major sectors, CCR provides investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop. About the Role As the Research Quality Analyst on the Channel Customer Research (CCR) team, you will be essential in upholding the quality and accuracy of our AI-driven primary research. This role is responsible for the end-to-end quality assurance of our research projects, from auditing foundational documents like questionnaires and prompt sheets to performing final reviews of our Gen Grid Channel Check outputs. You will be a key player in ensuring that our research is accurate, consistent, and valuable to our clients. This position offers an opportunity to develop expertise in AI-powered research and contribute to the refinement of workflows that generate trackable, high-quality insights. What You’ll Do: Perform rigorous quality assurance on Gen Grid Channel Check outputs to ensure data accuracy, grammatical correctness, and adherence to stylistic guidelines. Audit and edit all project-related documentation—including AI prompt sheets, questionnaires, and project briefs—to ensure clarity, consistency, and effectiveness. Collaborate with the research team to identify, troubleshoot, and resolve quality issues throughout the project lifecycle. Assist in developing and refining AI prompts to improve the quality and accuracy of AI-generated research outputs. Help develop and maintain quality assurance checklists and documentation to standardize best practices across the team. Track and analyze quality metrics to identify trends, report on findings, and recommend process improvements. Support the research team in testing new AI-driven research tools and workflows, providing critical feedback on functionality and output quality. What We Are Looking For: You have 1–3+ years of experience in a role focused on quality assurance, content review, copy editing, research, or data analysis. You possess an exceptional eye for detail and a commitment to producing high-quality work. You are highly analytical and intellectually curi ... (truncated, view full listing at source)