Senior Loan Officer

Senior Loan Officer QUICK SUMMARY Drive Kin’s mortgage expansion by converting high-intent homeowners into funded loans. Own your pipeline, close deals, and help scale a new financing vertical. WHO WE ARE Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: - Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) - Forbes' America's Best Startup Employers (2021-2024) - Inc. 5000 Fastest-Growing Private Companies - Forbes’ Fintech 50 (2025-2026) - Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit kin.com http://kin.com and see how we work https://www.linkedin.com/company/kin-insurance/life/kin/. THE OPPORTUNITY We’re looking for a Senior Mortgage Loan Officer to help us launch and scale Kin’s mortgage offering for existing homeowners. As we expand beyond insurance into smarter home financing, this role sits at the center of revenue growth, customer experience, and operational excellence. You’ll convert high-intent Kin policyholders into mortgage customers, manage the full loan lifecycle, and help shape the foundation of a new vertical. This is an opportunity to build something from the ground up — partnering with Marketing, Operations, and Compliance to create a scalable, compliant, and high-performing mortgage channel. YOUR RESPONSIBILITIES - Own and grow a self-sourced and company-provided pipeline of mortgage opportunities with existing Kin customers - Lead the full lifecycle of mortgage originations, from initial outreach through application, underwriting coordination, and closing - Proactively contact customers via phone, text, and email to understand financial needs and recommend appropriate loan products - Structure loan scenarios, analyze borrower qualifications, and price loans accurately to optimize approval and close rates - Partner with Marketing to refine lead-generation campaigns and improve funnel conversion performance - Maintain strict compliance with federal and state mortgage regulations, ensuring accurate documentation and adherence to NMLS requirements - Track, analyze, and report on pipeline metrics, conversion rates, and revenue performance to continuously improve results - Maintain accurate, detailed records of customer interactions and loan status in CRM and LOS systems - Stay current on market trends, competitor offerings, and underwriting guidelines to position Kin Mortgage effectively SUCCESS IN THIS ROLE In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You’ll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin’s mission forward. Along the way, you’ll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve. By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you’ve hel ... (truncated, view full listing at source)