Lead Product Designer, Growth

Lead Product Designer, Growth Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners The Role We're hiring a Lead, Product Designer to lead experience design for our Growth domain! You’ll define the customer experience from first touchpoint to long-term engagement, collaborating closely with PMs, engineers, and stakeholders to ship products that solve real problems for Canadians. You'll shape strategy, build the details, and help us design the future of financial services. Neo is growing quickly, so this role will evolve as we do. You’ll help build new products, scale existing ones, and push design maturity across the org. If you want to own big outcomes, move fast, and raise the bar for how financial products should work, you’ll thrive here. What you'll be doing: - Design end-to-end product experiences across web and mobile, balancing usability, polish, and performance. - Collaborate with PMs and engineers from problem framing through execution to ensure the right problems are solved well. - Lead discovery efforts: mapping journeys, defining flows, prototyping concepts, and validating ideas through research. - Build systems, not just screens. You’ll consider long-term scalability, edge cases, accessibility, and real-world constraints. - Help set the vision and strategy for your domain, bringing a customer lens to roadmap and feature planning. - Work with content, research, and data to understand user needs and uncover opportunities. - Contribute to and extend Neo’s design system in a way that enables quality at scale. - Communicate clearly and often, sharing rationale, presenting work, and influencing decisions at every level. - Mentor and support other designers, raising the quality bar across teams. Who we are looking for: - 8+ years of product design experience shipping real-world products across platforms. - Strong craft across interaction design, visual design, and information architecture. - Experience working cross-functionally with PMs, engineers, researchers, and content designers. - Strong systems thinker: you connect micro-interactions to broader customer journeys. - Confident in ambiguity, you bring structure, clarity, and momentum to messy problem spaces. - Obsessive about outcomes. You measure success in customer impact, not pixels alone. - Strong communicator with the ability to present, explain, and defend design decisions with humility and clarity. 🚀 Total Rewards Overview As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes both short and long-term incentives, empowering employees to share directly in our momentum today and in the meaningful value we create for years to come. - Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, e ... (truncated, view full listing at source)