Senior Associate, Strategy & Operations, Lifecycle

Senior Associate, Strategy & Operations, Lifecycle Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners The Role We are looking for a Senior Associate, Strategy & Operations - Lifecycle to join our team. You'll collaborate with fellow high-performing contributors with dynamic backgrounds to develop and execute strategies that will drive Neo’s growth. Our Lifecycle team sits at the nexus of the company, working closely with Product, Marketing, Partnerships, and Finance teams to identify the largest opportunities for our business and develop plans against them. This team is a group of leaders who want to make things better, simpler and stronger. Make your mark with transformative products and technologies, alongside some of Canada’s most successful leaders and tech minds.What you'll be doing - Develop business cases for new initiatives, features, and products; thinking through opportunities from a customer, financial, operational, and partnership lens - Drive a pillar of Neo’s strategic roadmap focused on driving customer growth through customer engagement, retention, and referrals, reviewing and prioritizing initiatives with business and product leaders and drive greenlit opportunities through to completion by owning performance evaluation and proposal of new initiatives - Own the collection, analysis and interpretation of data to provide actionable solutions and recommendations in partnership with growth channel owners and leadership. - Work closely with the FP&A team to ensure Neo’s financial forecast, P&Ls and roadmap are aligned; ensuring that initiatives planned and committed to are reflected in financial forecasts - Assist decision-making through the application of data-driven analysis, research and business judgment Who are we looking for - You have 3+ years of experience in top-tier consulting, internal strategy role, private equity or investment banking. Differing years of experience candidates will be considered accordingly. - Exceptional attention to detail and a focus on process rigor - Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen, proficiency in Excel. Experience with additional analytical tools (SQL/Python/BI platforms) is a plus - Ability to work well under pressure in a demanding environment - Ability to thrive and adapt in rapidly changing landscapes with high levels of autonomy and ambiguity. - Strong Project Management skills, with the ability to manage multiple initiatives simultaneously - Previous experience working at a startup is considered an asset. 🚀 Total Rewards Overview As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes both short and long-term incentives, empowering employees to share directly in our momentum today and in the meaningful value we create for years to come. - Salary: We provide a strong base salar ... (truncated, view full listing at source)