Content Manager

Content Manager Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners THE ROLE We are looking for a Content Manager to join our Growth team. This is a hybrid role that sits at the intersection of creative production and technical operations. You aren’t just a writer or editor; you are an architect who will build the content machine. You will wear multiple hats—from technical workflow expert to performance analyst—tracking content metrics to optimize for both human engagement and LLM (AI) exposure. WHAT YOU’LL BE DOING - Build the Engine: Develop and manage generative AI-targeted content that supports all lines of business, from editorial strategy, ideation and legal approval to publishing and distribution to anchor integrated marketing programs, ensuring every piece communicates a clear product value proposition. - Tool Orchestration: Act as the internal expert for our Content Management System (Jasper, AirOps), project management tools (Asana/Jira), and automation platforms, ensuring alignment with marketing calendar. - Scale & Automate: Establish data-driven processes to scale purposeful content. You will own the design and management of content workflows and governance to ensure consistency at scale. - Trend hunter: Identify keyword trends and SEO gaps, scaling content based on a solid understanding of market and consumer trends, research, and analysis to engage relevant audiences and help drive organic search traffic. - Operational Excellence for Quality & Compliance: Audit existing content paths to remove bottlenecks, ensuring the team moves from “draft” to “live” in record time while baking regulatory requirements directly into the automated workflow. WHO ARE WE LOOKING FOR - Experience: 5+ years of experience in content operations, marketing technology, or a related field. - The Expert: You have deep mastery of CMS platforms and workflow automation tools. - Process-Obsessed: You thrive on turning chaos into a streamlined, repeatable process. - Analytical Mindset: You understand how to use data and analytics to track content velocity and production efficiency. - Startup Ready: You are comfortable with ambiguity and have the "builder" mentality required to scale a fintech leader. 🚀 Total Rewards Overview As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes both short and long-term incentives, empowering employees to share directly in our momentum today and in the meaningful value we create for years to come. - Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, experience, and scope. For exceptional talent, we’re prepared to go above and beyond. - Equity Ownership: At Neo, you don’t just work here, you own a piece of what we’re building. As a full-t ... (truncated, view full listing at source)