Head of Product, User Growth
RobloxSan Mateo, CA, United StatesPosted 26 March 2026
Job Description
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.
We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
The mission of the User Growth team at Roblox is to connect the next billion users to Roblox by building the industry’s most sophisticated engine for acquisition, activation, and retention. As the platform evolves to include a more mature, 18+ audience and a catalog of high-fidelity, AAA-quality experiences, the User Growth pod is responsible for reimagining the end-to-end user lifecycle.
This is a high-impact leadership role requiring a Systems Thinker who can navigate the complex interplay between content supply and user demand. You will lead the strategy for our four core pillars—Consideration, Activation, Retention, and Reactivation—transitioning legacy UX ownership into a unified, high-velocity growth unit. Reporting to the Head of Discovery, you will apply first-principle thinking to solve the "demand-side" challenge: ensuring that as our content catalog ages up, we are acquiring and retaining the specific audiences those games need to thrive.
This role is based in San Mateo, CA (hybrid with Tuesday-Thursday onsite).
Important Challenges
The Growth Flywheel: Deeply understanding the "demand vs. supply" mechanics of the Roblox marketplace. You must architect how discovery and ML recommendations drive a self-sustaining flywheel where new content genres attract new user cohorts, which in turn incentivizes further developer investment.
Aged-Up Activation: Leading the evolution of our first-time user experience (FTUE) to ensure Roblox is perceived as a premier entertainment destination for adults (18+), moving beyond its historical "all-ages" or younger-skewing roots.
Ecosystem Health Balance: Managing the delicate balance of a multi-sided marketplace. You will ensure that growth tactics for one segment do not degrade the experience for others, optimizing for long-term platform health over short-term "hacks."
Full-Loop Ownership: Unifying disparate technical stacks (AuthSec, Social, Notifications) to build a seamless "Consideration-to-Retention" loop, leveraging advanced growth tech like Server-Driven UI (SDUI) and automated notification triggers.
Growth Infrastructure: Building a scalable engine—including SDUI, deep linking, and automated notification stacks—to deploy dynamic growth interventions.
You Will:
Drive Strategy Vision: Define the 2026+ roadmap for User Growth, moving from a "merchandising" mindset to a "lifecycle engine" mindset.
Deeply Understand Content Verticals: Deeply understand unique user and business challenges for these new content types and verticals that we want to bring to the platform (e.g., AAA games, 18+ experiences), and translate these insights into creative product designs and solutions.
Architect AI-Driven Growth: Partner with world-class Machine Learning/AI and Data Science teams to build recommendation systems that solve the "cold start" problem for new aged-up users.
Optimize the Funnel: Connect user and platform value to Northstar metric. Own them for the platform's entry points.
Innovate / Execute via First Principles: Break down complex growth hurdles—such as the trade-off between signup friction and user signal collection—to their fundamental truths and build novel, evidence-based solutions.
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