Head of APAC Launch

Head of APAC Launch ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. Halter is flipping the livestock world on its head. Our collars and software let farmers move and manage animals with a swipe of their phone. No bikes, no fences, no stress. We’re scaling fast across NZ and Australia, and the stakes keep getting higher. Halter’s growth doesn’t end when Sales signs a contract. It’s won or lost in what happens next. As the Head of APAC Launch, you’ll be responsible for delivering a high-quality customer launch experience across the APAC region. You’ll lead a frontline team responsible for onboarding new customers and getting them confidently using Halter day-to-day, seeing clear value in their operation as quickly as possible. This role is about executing Halter’s customer launch strategy in-region, ensuring launches are consistent, efficient, and aligned with global standards, while still accounting for regional nuance. You’ll play a critical role in turning commercial wins into customers who stay, renew, and grow with Halter across APAC. You’ll work closely with Sales, Support, Rev Ops, and the wider Global Customer Launch team to ensure the APAC launch motion runs smoothly, predictably, and at the right quality bar. This role is based in our Auckland HQ, with some travel required. What we're looking for - You’re a strong operator and people leader who knows that great customer experience comes from disciplined execution and continuous improvement. You’re comfortable leading your team in an environment where our launch operating model will constantly evolve as Halter grows, products change, and customer needs shift. - You’re customer-centric and commercially aware. You understand how effective onboarding, activation, and enablement reduce churn, drive retention, and improve unit economics. You balance doing right by the customer with operating efficiently and predictably to support global scale, and you know when the model needs to adapt to protect both. - You work well within defined frameworks, but you don’t treat them as static. You proactively identify gaps, pressure-test what’s working, and bring thoughtful, data-backed improvements forward. You partner closely with global and cross-functional teams to help evolve how we launch customers, ... (truncated, view full listing at source)