Group Product Manager, Banking Platform

Group Product Manager, Banking Platform Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses. At Relay, our Banking Platform is the foundation that enables everything customers do—from moving money and managing accounts to collaborating with their financial partners. The Group Product Manager, Banking Platform will own the product strategy, operating model, and execution across this platform, ensuring it scales reliably while continuing to deliver simple, intuitive experiences for SMBs. This role leads a team of 4-5 Product Managers responsible for the core banking capabilities that power Relay. You will be accountable for setting direction across multiple product teams, sequencing the right bets over time, and ensuring teams are delivering measurable customer and business impact. You’ll work closely with Engineering, Design, Risk, and Operations partners to balance customer value, platform integrity, and regulatory constraints as Relay grows. If you thrive in ambiguity, enjoy leading through influence and coaching, and know how to turn complex systems into clear, customer-centred products, this role is for you. Please note that we are a hybrid environment and choose to collaborate in the office three days a week (Tues-Thurs) What You'll Be Doing - Own the product vision, strategy, and roadmap for Relay’s Banking Platform across multiple product teams - Lead and develop a team of 4-5 Product Managers, setting clear expectations for ownership, decision-making, and outcomes - Translate company-level goals into a sequenced portfolio of initiatives, balancing customer value, platform scalability, risk, and operational complexity - Partner closely with Engineering, Design, Risk, and Operations leaders to deliver high-quality, compliant, and scalable banking capabilities - Ensure teams maintain a deep understanding of customer needs through research and ongoing customer engagement - Establish and review success metrics across the platform, using data to guide prioritization and evaluate impact - Drive strong cross-team execution, removing dependencies and holding teams accountable to outcomes - Raise the bar for product management excellence at Relay by coaching PMs and improving how we plan, ship, and learn Who You Are - 8+ years of experience in Product Management, including managing multiple PMs or leading multiple product teams - You have a strong bias to action. We’re a fast-paced environment and we value quick decision making and iteration to maximize learnings. - Proven ability to own and evolve portfolio-level roadmaps, not just individual products or features - Your work experience shows a history of excellence and impact, with a track record of successfully managing and overseeing a broad product portfolio - You know how to extract valuable insights from data, using different statistical methods and forms of data analysis - A strong people leader with a track record of developing PMs and building high-performing teams - Comfortable operating in ambiguity and making principled trade-offs in fast-paced environments - You care deeply about small businesses and their owners/operators - You have experience turning data into insights using tools like Excel, SQL etc. - You are comfortable prototyping a simple user flow/UX in a tool like Figma Bonus Points - A deep understanding of small businesses and their owners/operators - You have a strong history of building products 0-to-1 - Understand how to read technical API documentation and test APIs using Postman The Interview Process - Stage 1: A 45-minute Google Meet interview w ... (truncated, view full listing at source)