Senior People Partner

Senior People Partner ABOUT MARSHMALLOW We exist to make migration easy. A systemic problem of this magnitude requires a team of curious thinkers who relentlessly pursue solutions. Those who constantly challenge the why, dismantle assumptions, and always take action to build a better way. A Marshmallow career is built on a cycle of continuous growth, with learning at its core. You will be challenged to raise the bar on your capabilities and supported with the right tools and guidance to do so. This ensures you can deliver impactful work and drive change. If life at Marshmallow sounds like it could be for you, explore our Culture Handbook https://drive.google.com/file/d/1tFtKFC_dB01zOSATg_o0xUGGWEVNpmqT/view?usp=sharing to find out more. Move our mission, and your career, forward. PEOPLE TEAM Our People team sits at the heart of Marshmallow, partnering with leaders across the business to build high-performing, inclusive, and engaged teams. We focus on creating a consistent, high-quality People experience at every stage of the employee lifecycle, enabling our people to do their best work while staying true to our values. As a Senior People Partner, you'll work as a trusted strategic partner to senior leaders and leadership teams across Marshmallow, shaping the people agenda for your leadership groups and driving meaningful impact on business performance. You'll bring a confident, independent approach to complex employee relations, organisational change, and people strategy — operating with a high degree of autonomy and sound commercial judgement. Where you engage with other members of the People team, it will be to collaborate and share expertise, not for day-to-day guidance. This role goes beyond execution. You'll proactively identify people risks and opportunities within your client groups, influence leaders to make better people decisions, and contribute to the broader development of our people practices at Marshmallow. You'll bring data and insight to the table, helping leaders connect their people strategy to business outcomes. You'll be someone who thrives in a fast-moving, scaling environment — comfortable with ambiguity, skilled at building trust quickly with senior stakeholders, and able to balance the strategic with the hands-on when the moment calls for it. WHAT YOU'LL BE DOING - Partner with technology and other leaders across the business to navigate people challenges with confidence, from day-to-day guidance through complex employee relations matters - Provide strategic guidance on organisational design, workforce planning, and team effectiveness across the organisation - Support the full employee lifecycle from onboarding, performance management, development and exits – enabling people to thrive - Lead on frontline employee relations support for multiple UK business areas, ensuring fair, consistent, and legally compliant outcomes - Champion an inclusive, values-led culture and identify opportunities to improve people processes and the overall employee experience across the UK business - Use people data and insights to identify patterns and drive practical improvement plans with leaders WHO YOU ARE - Someone with ~7 years of previous experience in a people-related role, with experience as a HRBP/People Partner - Strong relationship-building skills, with the ability to quickly gain trust and credibility across different teams and levels of the organisation - Excellent communication and interpersonal skills, able to explain People processes and ER matters clearly and calmly, both verbally and in writing - Confident handling day-to-day and complex UK employee relations issues (e.g. performance, conduct, grievance) with a fair, balanced and legally-aware approach - Comfortable juggling multiple cases, stakeholder needs and People initiatives in a fast-paced, growing business - Commercially aware – curious about how the whole business works and able to factor business priorities into People adv ... (truncated, view full listing at source)