Senior Engineering Manager, Network Operations

Senior Engineering Manager, Network Operations Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: We are hiring a Senior Engineering Leader to lead our Network Operations team. This leader will drive initiatives to improve availability, reliability, and efficiency at scale, and shape the future of how Crusoe builds and operates Crusoe Cloud. What You'll Be Working On: Strategic Leadership & Vision - Define the long-term operational strategy for global AI infrastructure, including datacenters, edge POPs, backbone networks, and interconnect fabrics supporting GPU clusters. - Drive reliability, availability, and performance targets for mission-critical AI training and inference environments. Global Team Management (US & Dublin) - Lead, mentor, and develop distributed Network Operations teams across the United States and Dublin. - Build a high-performance culture grounded in accountability, collaboration, and continuous improvement. - Establish clear roles, career paths, and succession planning for engineers, managers, and leads in both regions. - Ensure seamless follow-the-sun operational coverage and escalation workflows across time zones. Operational Excellence & Reliability - Own end-to-end operations of the global network serving AI workloads—edge, backbone, datacenters, and GPU fabrics. - Oversee monitoring, alerting, incident response, and root-cause analysis for high-impact events. - Drive SLO/SLA definitions, adherence, and operational KPIs across latency, jitter, throughput, packet loss, and availability. - Build robust on-call rotations, escalation processes, and operational playbooks. Cross-Functional Collaboration - Partner closely with Network Architecture, DCIE, Customer Success, Compute, Storage, and SRE teams. What You'll Bring to the Team: Required: - 15+ years of progressive experience in large-scale network engineering and operations, including 5+ years in leadership roles managing global or multi-site teams. - Proven success operating high-availability, low-latency networks supporting HPC, AI, or hyperscale cloud workloads. - Experience in routing, switching, and overlay technologies (BGP, IS-IS/OSPF, EVPN, VXLAN, MPLS, QoS). - Strong understanding of telemetry, observability, and performance analytics (SNMP, IPFIX, sFlow/NetFlow, gNMI, streaming telemetry). - Experience with major network platforms such as Arista, Juniper, Cisco, and NVIDIA/Mellanox, as well as merchant silicon (Broadcom, Barefoot, etc.). Bonus Points: - Familiarity with RDMA, InfiniBand, RoCE, and GPU fabric design preferred. - Experience integrating public cloud connectivity (AWS, GCP, Azure, OCI) into private backbone environments. - Understanding of IPv6 adoption and coexistence strategies at scale. - Strong background in network automation and programmability (Python, Ansible, Terraform, ... (truncated, view full listing at source)