Operations Analyst (Bangladesh)

Operations Analyst (Bangladesh) At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 https://fortune.com/ranking/future-50/ and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. ABOUT THE ROLE As an Operations Analyst, you’ll play a key role in reconciling customer bank deposits with insurance remittance payments. You will help ensure that remitted funds are accurately tracked, linked, and posted by analyzing transaction data, transcribing check documentation, and investigating missing payments. This role is ideal for analytical and detail-oriented professionals who enjoy problem-solving and pattern recognition, and are excited to grow in healthcare operations. WHAT YOU'LL DO CHECK HUNTING AND PAYMENT RESEARCH: - Research unmatched bank deposits and identify the corresponding insurance remittance checks by querying internal databases, analyzing payment data, and manually reviewing insurance portals - Develop an understanding of payer-specific remittance patterns to more efficiently match payments - Escalate unusual or complex cases that deviate from known patterns to relevant team members. - Partner closely with the EOB/posting team to resolve mismatches that affect revenue recognition PAYMENT POSTING - Assist in determining what portion of matched payments can be posted to patient encounters - Ensure clean data handoff from reconciliation to posting workflows DEPOSIT SLIP TRANSCRIPTION - Ingest uploaded deposit slips and check PDFs into structured formats - Maintain clean, complete, and auditable data for downstream posting or reconciliation processes WHAT YOU HAVE - Must have: Strong proficiency in SQL - Required: Proficiency in Microsoft Excel (VLOOKUPs, pivot tables, filters, formulas). - Experience working with structured data; comfort with financial/RCM datasets. - Education: - Bachelor's degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Operational Qualifications: - Hands-on experience with RCM systems and billing automation rules is preferred. - Strong attention to detail with an investigative mindset. - Ability to work independently and follow SOPs with high accuracy. - Comfortable working with structured data and spreadsheets. - Prior experience in revenue cycle operations or EOB/835 reconciliation is a plus. Soft Skill Requirements: - Strong written and verbal communication skills with the ability to articulate complex findings clearly. - High level of attention to detail and commitment to maintaining data accuracy and integrity. - Adaptability to evolving busine ... (truncated, view full listing at source)