Senior Account Management Lead - Paris - CDI

Senior Account Management Lead - Paris - CDI SENIOR ACCOUNT MANAGEMENT LEAD - PARIS - CDI Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Senior Client Partner to join our Paris team. In this role, you’ll act as the senior commercial owner for one of Paris’ most critical zones, ensuring alignment between city-wide strategy and local execution to drive growth across strategic brand portfolios. Get to know our Commercial https://careers.deliveroo.co.uk/the-commercial-team/ team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Paris Commercial team. You will lead a multi-layered team (including Account Management Leads and Senior Account Managers) accountable for the performance of our most significant brand partners. This is a high-impact leadership position (L6) that balances high-level strategy with operational excellence. Here’s what your day-to-day might look like: - Drive Commercial Strategy: Own the end-to-end growth of brand portfolios within your Paris cluster, leading high-stakes contract negotiations and joint business plans with C-level stakeholders. - Regional Ownership: Define and execute the "strategy to win" for your specific zone, translating national priorities into actionable regional plans that improve our Client Value Proposition. - Lead and Develop Talent: Manage and coach a team of up to 10 account management professionals, building a robust succession pipeline and nurturing high-potential talent. - Operational Excellence: Oversee a specific Paris-wide commercial initiative, proactively adjusting structures and processes to ensure 5-star account management standards. - Cross-Functional Influence: Partner with Operations, Marketing, and Finance to influence the product roadmap and represent your portfolio in France leadership forums. WHAT YOU’LL NEED TO THRIVE Essential - Significant Commercial Leadership: Proven experience managing complex, strategic brand portfolios and leading multi-layered teams in fast-paced environments. - Strategic Negotiation Skills: Proven ability to manage senior stakeholder relationships and lead complex commercial negotiations and renewals. - Financial & Analytical Acumen: Strong understanding of P&L management with a data-driven approach to solving business challenges. - Organisational Design: Experience in designing and scaling coverage models and account management setups to meet evolving business needs. - Resilient Leadership: A high-ownership mindset with the ability to navigate ambiguity and drive change within a high-growth marketplace. Nice to Have - Deep expertise within the F&B, Hospitality, Retail, or FMCG sectors. - Experience operating within a three-sided marketplace model. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven te ... (truncated, view full listing at source)