Site Manager - Manchester

Site Manager - Manchester SITE MANAGER Location: Manchester Working pattern: Full-time | Including evening and weekend shifts Languages: English Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations https://careers.deliveroo.co.uk/operations/ team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Site Manager to join our Manchester team. In this role, you’ll drive high-level performance across your site, leading your team to hit ambitious targets while ensuring operational excellence and top-tier customer satisfaction. Get to know our Site Operations https://careers.deliveroo.co.uk/operations/ team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Editions team. Editions is our pioneering delivery-only kitchen business, partnering with top-tier brands like Dishoom and Wingstop to bring high-quality food to more customers in more neighborhoods. Here’s what your day-to-day might look like: - Own daily operations by effectively prioritising tasks and working closely with your site team and multi-site manager to achieve company goals. - Lead and develop your team, motivating employees to achieve KPI targets through impactful coaching and inspirational leadership. - Manage commercial performance by executing cost control and managing budgets related to Opex, maintenance, and labour. - Ensure safety and compliance by overseeing Health & Safety, Food Safety regulations, and Due Diligence measures across all daily operations. - Foster partner relationships through regular meetings with restaurant kitchen teams, ensuring Deliveroo’s reputation remains strong with all stakeholders. - Drive site excellence by maintaining a clean, organised environment and utilizing data (via trackers and Looker) to improve operational performance. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: - Proven management experience, with at least 1-2 years in a junior management role within the food, beverage, or restaurant industry. - Strong commercial acumen with a demonstrated ability to influence KPI performance and grow Order Volume/GMV. - Adaptable and proactive mindset, thriving in a fast-paced, evolving environment where autonomy and quick problem-solving are essential. - Exceptional leadership skills, with previous experience managing a team of several direct reports and driving collective success. - High standards of compliance, featuring a solid understanding of Food Safety and Health & Safety requirements. - Tech-savviness, comfortable working with numbers and operational software (experience with Looker is a plus). OUR INTERVIEW PROCESS Step 1: Apply Apply for any role you’d like to be considered for. We’re looking forward to hearing from you. Step 2: Online assessment If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Step 3: Initial conversation One of our Recruitment team (like Nick!) will get in touch to talk through your experience and what you’re looking for next. Step 4: Final Onsite interview You’ll be invited to an onsite interview with one of our Managers (like Joao!) to see the operation in action and discuss the role in depth. WHY JOIN US? We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you’re at the heart of our ma ... (truncated, view full listing at source)