Account Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Overview Also known as a Pre-Sales Consultant or Sales Consultant, the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, aiming to evoke confidence in the company’s technology infrastructure and remove all technical objections in the sales cycle. In this role, you will leverage your technical and sales skills to solicit business requirements, develop a technical sales strategy, and configure and effectively demonstrate solutions that address these requirements to provide business value. Your Impact * Understand customer needs and establish Salesforce products as the best solution to solve their challenges. * Build and present customized demos of Salesforce products. * Embrace the fast-evolving world of AI and Data by learning new tools, proposing innovative ideas, and adapting to changing priorities. * Collaborate effectively with colleagues by sharing knowledge, refining demos, and ensuring you speak the customer’s language. * Participate in product, sales, and procedural trainings and certifications. * Maintain the ability to travel based on territory alignment and region. Key Responsibilities * **Customer Discovery and Solution Mapping: ** Ask thoughtful questions to uncover pain points, goals, and existing processes, and translate these requirements into a high-level solution blueprint explaining how features like Sales Cloud, Service Cloud, Data Cloud, and Agentforce address those needs. **Demo and Prototype Creation ** Create and deliver presentations to customers, handle objections, and clearly articulate the business impact. **Collaborative Proposal Support **Work closely with Sales Representatives and architects to draft technical sections of proposals, such as architecture diagrams, scope outlines, and implementation plans, ensuring alignment between technical feasibility and the commercial offer. **Cross-Functional Collaboration: ** Liaise with Product, Marketing, and Engineering teams to stay informed about new releases, AI advancements, and best practices. **Continuous Learning: ** Demonstrate a growth mindset by regularly completing Salesforce Trailhead modules to pursue relevant badges, attending internal trainings, requesting mentorship, and seeking feedback. **Time Management and Organization: ** Balance multiple tasks—like demo preparation, customer calls, and certification study—by planning your week and using organizational tools to keep stakeholders informed of your progress. Qualifications 3 years of experience in a Solution Engineer, Pre-sales Engineer, Sales Engineer, or similar role. Solid presentation and communication skills. Native spanish speaker, english highly desirable Ability to work as part of a team to solve technical problems in varied environments. Knowledge of related applications, relational databases, and web technology. Preferred Qualifications (must) ***Salesforce Certifications. ***Industry Experience. ***Basic programming experience in HTML and other web-based technologies. * **AI and agentic knowledge. Unleash Your Potential When you join Salesforce, you’ll be limitless in all ... (truncated, view full listing at source)