Senior Experience Engineer (UX/UI)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Experience Services is a multidisciplinary team that combines strategy, design, technology, and change to help organizations reimagine how people work and engage with digital systems. We transform complex enterprise systems into intuitive, high-impact experiences by blending human insight with deep technical understanding. Our teams operate at the intersection of experience design, platform architecture, and AI-accelerated delivery . We believe that the future of enterprise transformation requires professionals who can design experiences and build them — rapidly translating ideas into working solutions. We foster an environment that values curiosity, experimentation, and collaborative problem-solving. Teams operate with a strong consulting mindset, partnering with customers across industries to deliver meaningful outcomes through Salesforce and modern digital platforms. Role Description We are seeking an Experience Engineer — a hybrid role sitting at the intersection of UX design, front-end engineering, and platform architecture . The Experience Engineer designs and builds user experiences that are both elegant and technically viable , bridging the gap between design concepts and working software. This role combines interaction design capability with hands-on UI development , enabling rapid prototyping and delivery of digital experiences within the Salesforce ecosystem and beyond. Experience Engineers play a key role in helping teams determine the optimal balance between platform capabilities, configuration, and custom development , ensuring solutions deliver strong business value while maintaining scalability and maintainability. Core Skills Experience Design Interaction design and UX architecture Wireframing and high-fidelity prototyping Design systems and UI pattern libraries UI Engineering Strong experience with Lightning Web Components (LWC) and Salesforce Lightning Design System (SLDS) Proficiency in JavaScript, HTML, CSS, modern UI architectures Practical experience building accessible interfaces aligned to WCAG 2.1 AA would be a plus Component-based development Design-to-code translation Platform Understanding Understanding of enterprise platforms (e.g., Salesforce, CRM, ERP, workflow systems) Ability to evaluate configuration vs customization tradeoffs Technical literacy to collaborate effectively with architects and engineers AI-Accelerated Development Ability to leverage AI coding tools to accelerate prototyping and development Experience integrating AI-assisted workflows into design and engineering processes Collaboration & Consulting Strong communication and storytelling skills Ability to work across multidisciplinary teams Comfort operating in ambiguity and rapidly evolving environments Tools Figma / Figjam Jira Modern front-end frameworks AI coding assistants and prototyping tools Client Engagement Responsibilities Experience Design & Prototyping Translate user research insights into interaction designs and UI concepts Create high-fidelity prototypes that demonstrate end-to-end experiences Define design patterns and interaction models aligned with enterp ... (truncated, view full listing at source)