Sales Engineer - Taiwan

Sales Engineer - Taiwan Menlo Security's https://www.menlosecurity.com/ mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista http://www.vistaequitypartners.com/?utm_source=vistapressrelease&utm_campaign=menlosecurity”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. Menlo Security Systems Engineer is a customer-focused, highly technical sales professional who provides support and guidance to prospective and current customers, while collaborating with Territory Sales Managers and partner organizations to recommend and develop appropriate Security-focused solution offerings. The SE acts in a consultative fashion and is looked to as an expert in the IT Security field by the account team, channel partners and customers. Please note that this role requires the candidate to be based in Taiwan/Taipei, and relocation sponsorship is not available. Responsibilities - Articulate the benefits of Menlo Security solutions for both technical and non-technical audiences. Research technical requirements of an opportunity to scope and architect a solution that meets the customer’s needs. - Understand the customer’s business drivers and how to map these to a Menlo Security solution that meets both their needs and budget. - Lead Proof of Concept engagements on regional sales opportunities. This includes deployment and configuration of Menlo Security services or software, training individuals on the use of Menlo Security solutions, act as an interface between the Sales organization and technical staff to resolve outstanding issues. - Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering. - Work closely with regional Menlo Security Partners to enable partner self-sufficiency and drive partner-led opportunities. - Work closely with customers to grow and expand the implementation/integration of Menlo Security products. Requirements - Bachelor Degree or Masters Degree in Computer Science or related discipline or Equivalent Experience - 5+ years pre-sales experience in the computer networking or security space. - Must be fluent in both written and spoken English and Chinese to effectively articulate Menlo Security’s solutions. - Excellent knowledge and experience with a wide variety of IT technologies and security solutions. - Day-to-day operations and interactions will involve the following focus areas: - Web Proxy Technologies - Malware Analysis - Static, Delta, and Dynamic / Runtime approaches - Host-based Forensics and Windows Internals - Network Forensics - Packet Capture and Analysis - Email Security and Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM products - Incident Response - Workflow procedures, evidence gathering, chain of custody handling - Sandboxing - Open Source and Commercial solutions: GFI, Cuckoo, Sandboxie - Network Engineering - the OSI model, IPv4/6, Routing, Switching, DNS, VLANs and Subnetting, Taps, Load Balancers - Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies - Enterprise Architecture - Active Directory, SCCM, LDAP / RADIUS / TACACS+, 2-Factor Auth. - Virtualization Technology - VMware, Citrix, Virtual Desktop Infrastructure - Overnigh ... (truncated, view full listing at source)