Deployment Lead

Deployment Lead About Treeswift In the face of rising threats like severe storms and wildfires, increasing pressure on affordability, and unprecedented demands for system expansion, Treeswift empowers energy companies to modernize their field work to meet the unprecedented growth and challenges ahead. To accomplish our mission we deploy our sensors into our customers' field operations, typically on backpacks or vehicles. The resulting trove of LiDAR and imagery data is processed through our AI models to deliver actionable analytics through our web platform. To date, our technology has enabled utilities to reduce wildfire, regulatory and outage risk from vegetation, avoid delays and cost overruns in new construction, and accelerate recovery from severe storms. After starting our work with utilities in June 2024, we are now working with three of the five largest utilities in the United States and are rapidly expanding across new customers and use cases. To tackle this challenge we are bringing together a team of mission-driven experts with deep industry experience in robotics (Penn, Caltech, CMU) and enterprise software development (Palantir, Stripe, Oracle, MongoDB). We have raised funding from leading investors including Penny Pritzker’s Inspired Capital. Treeswift is headquartered in lower Manhattan, and maintains an office in Philadelphia. We also have some customer-facing team members based closer to our customer sites (i.e. Bay Area). We hope you join us on this journey! About the role This role is a combination of customer success and product; in this role you will – - Lead deployment and expansion at our most critical customers. On a day-to-day basis this can mean everything from training users on our existing platform, defining granular project requirements, tracking ongoing deliveries and presenting project findings to executives. Beyond the day-to-day you will grow our impact and footprint at the customer by identifying opportunities for expansion and aligning our work against those. - Scope and develop product features in collaboration with our engineering and product teams. As an early stage company all our customers are our de facto design partners. Our work with them shows us what we need to improve in our existing platform and what doesn’t exist that should. In this role, you will be the closest to the customer and as a result play a major role in our product development. From small feature improvements to entirely new use cases, you will build a deep understanding of our customers, share that knowledge broadly within our team and collaborate with engineering to develop solutions. Experience / Skills - 4+ years of professional experience - Demonstrated comfort with ambiguity and excitement to work in an extremely high-autonomy role in an early stage environment. - Excellent communicator across a wide breadth of stakeholders. You are comfortable giving a training to a large group of users one-minute and preparing a presentation for a room full of executives the next. - Experience in a highly technical environment, such as software development, robotics, engineering or finance. You don’t need to be able to code, but you are comfortable with data and quickly coming up to speed on new technical concepts. - Nice-to-have, but not required - Prior experience at a SaaS software company - Prior experience working with utilities, energy sector or other sectors with large field work component What We Value - Mission first. We value team members who are focused on working towards the best outcomes for the customer and the business. - Curiosity. We are constantly learning – from each other and from our customers.. We aren’t afraid to learn we were wrong in the process and adapt our approach accordingly. - Owners mindset. If you see an opportunity for improvement, run with it. We believe that good ideas can come from anywhere, no matter your role. Benefits - Comprehensive medical, dental and vision insu ... (truncated, view full listing at source)