Partner Implementation Manager

Partner Implementation Manager Thank you for your interest in Uncountable Implementations! ABOUT UNCOUNTABLE Science moves slowly — not because researchers aren't brilliant, but because their tools haven't kept up. Uncountable is changing that. We build a unified R&D platform used by the world's leading chemists, material scientists, and biologists to dramatically accelerate how new products are discovered, developed, and brought to market. Founded by engineers from MIT and Stanford, and trusted by enterprise R&D organizations across chemicals, pharmaceuticals, advanced materials, and food & beverage, Uncountable is on a mission to accelerate industrial R&D by an order of magnitude. We're a high-impact team that moves fast and gives people real ownership from day one. THE ROLE Uncountable's partner network is a critical lever for global growth — but a partner-led implementation is only as good as the expertise behind it. As a Partner Delivery Manager, you are the person who ensures that every implementation delivered through a certified partner meets the same standard of scientific rigor, data quality, and customer outcome that Uncountable's internal team is known for. This role is closely related to our Scientific Implementation Manager function, with an added dimension: you're not just running implementations yourself — you're raising the capability of an entire partner ecosystem to do so. That means serving as the resident expert partners turn to when configurations get complex, building the training and enablement infrastructure that sets them up for success, and maintaining a quality bar that protects Uncountable's reputation and customer relationships at scale. You'll work directly with both partner teams and end customers, requiring the same scientific fluency, platform depth, and communication skills as our implementation managers — plus the ability to teach, coach, and build systems that work without you in the room. WHAT YOU'LL DO Oversee Partner-Led Implementations - Own quality assurance across all partner-delivered implementations, serving as the final authority on whether configurations meet Uncountable's standards before go-live - Stay closely involved in active partner implementations — reviewing data structures, attending key customer milestones, and stepping in to course-correct when needed - Maintain a clear picture of implementation health across the partner portfolio, identifying risks early and driving resolution Serve as the Expert Resource for Partners - Act as the primary point of escalation for certified delivery partners when they encounter complex scientific data environments, edge-case configurations, or ambiguous customer requirements - Guide partners through challenging implementations in real time — answering technical and scientific questions, reviewing proposed configurations, and helping them think through trade-offs - Build deep, trusted relationships with partner teams so they feel supported and confident deploying Uncountable without hand-holding on every engagement Design and Configure Complex Scientific Workflows - Directly lead or co-lead implementations for strategic accounts, ensuring the platform is configured in a way that faithfully captures each customer's experimental paradigm - Map intricate scientific data structures — multi-variable formulations, hierarchical sample relationships, linked test methods — onto Uncountable's data model - Work through ambiguous, real-world data environments (legacy spreadsheets, idiosyncratic naming conventions, non-standard workflows) and design configurations that are both scientifically accurate and practically usable - Develop and document reusable configuration patterns across domains (coatings, polymers, pharmaceuticals, food science, etc.) that can be distributed across the partner network Build Partner Training and Enablement - Design and own Uncountable's partner enablement program — including onboarding curriculum, ... (truncated, view full listing at source)