Compliance & Legal Ops Analyst

Compliance & Legal Ops Analyst ABOUT US We are solving one of the most critical problems society faces today: A decline in financial optimism amongst young adults. Financial literacy has dropped to a 3-decade low. Only 8% of Americans are confident in their ability to make financial decisions. Fewer and fewer believe they’ll match or exceed the financial status of their parents. Enter Mine: The AI Personal Finance Company. We put a financial ally and the tools for financial success in the pocket of every young adult. Today, we help over 1,000,000 users confidently build credit, become personal finance experts, and find line of sight to financial independence. We’re backed by Kleiner Perkins, SV Angel, Y Combinator, and the founders of eight Unicorns, including Postmates, Public, and Checkout.com http://Checkout.com. In 2025, Mine raised a yet-to-be-announced Series A from top-tier investors to double down on our growth. We've built tools that are top-tier, easy as #$^% to use, and designed to empower our users to reach financial greatness: MoneyGPT: The world's leading AI Money Advisor. Connect your accounts and get personalized insights, alerts, and advice—tailored to your goals, not generic tips. The Mine Card: The first debit card that builds credit. The good parts of a credit card (build credit, awesome rewards) and the easy parts of a debit card (pays itself off daily, can’t spend more than you have in your bank account). We don’t charge interest or hidden fees. Mine Learn: Duolingo-style financial literacy lessons to learn about everything from insurance to inheritance tax. Mine Track: The easiest track and budgeting tool you’ve ever used. MoneyGPT insights + best-in-class charts for total clarity on your spending and credit. And lots more on the roadmap… WHAT YOU'LL BE DOING You'll be joining Mine's compliance team to help us build and run a best-in-class compliance program. Reporting to our General Counsel, you'll work across everything from customer onboarding and transaction monitoring to marketing reviews and regulatory filings. You'll collaborate with our customer support and marketing teams, plus external partners like our bank and key vendors, to make sure we're staying on the right side of regulations while moving fast. We're looking for someone who sweats the details, stays organized, and isn't afraid to roll up their sleeves in our lean, fast-moving fintech. THE DAY-TO-DAY STUFF CUSTOMER DUE DILIGENCE & KYC - Help oversee our automated systems and review customer applications - Verify identities, assess risk levels, and flag anything that looks fishy - Keep our CDD/KYC/CIP policies sharp and up-to-date TRANSACTION MONITORING & BSA/AML - Monitor our transaction systems and dig into high-risk alerts - Document your findings and help prep Suspicious Activity Reports (SARs) for our bank partner - Help us get smarter about fraud prevention and refine our monitoring rules - Maintain our AML/BSA playbook REGULATORY COMPLIANCE - Help maintain compliance docs for our products and coordinate updates with our partner bank - Support regulatory reporting and work with our FDIC-insured partners - Prepare recurring compliance materials (monthly, quarterly, annual) like: - Complaints and disputes - Testing & monitoring reports - AML/BSA summaries - CMS documentation - Support compliance reviews when we launch new features - Keep up with the ever-changing fintech regulatory landscape - Help out with internal and external audits CUSTOMER SUPPORT - Work with our support team to ensure we're communicating clearly and compliantly with customers - Review compliance-related escalations - Handle FCRA disputes and BBB/CFPB complaints, including documentation and partner reporting MARKETING COMPLIANCE - Review marketing materials to make sure they check all the regulatory boxes - Coordinate marketing approvals with our bank partners LICENSING - With the GC, help manage our state licensing proce ... (truncated, view full listing at source)