Solutions Engineer, GTM

Solutions Engineer, GTM Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform. Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you. ABOUT THE ROLE Laurel is looking for an experienced technical pre-sales solutions engineer (SE) to join the go-to-market (GTM) team. The role spans multiple disciplines including, but not limited to performing demos, providing subject matter expertise in security and data protection, responding to customer questionnaires, scoping implementations including API and on-premise integrations, and providing deep dive "under the hood" walkthroughs for customers and prospects. Additionally, the Solutions Engineer will construct proof of value (POV) exercises and support the sales team with technical objection handling and defining technical differentiation. Improving the platform's time to value (TTV) through technical integrations on the pre-sales side is an important part of this role. Additionally, as this is a senior SE position, you will also be responsible for identifying opportunities for automation and writing code to implement your ideas. At Laurel we pride ourselves on having the fastest implementation of any timeops product in the industry and offering full white-glove service to get our customers fully up and running. You should have a passion for collaborating with engineers and helping customers deploy complex systems. This will be a technical role that will work closely with both account managers and product teams. CORE RESPONSIBILITIES PRE-SALES TECHNICAL LEADERSHIP - Product Demonstrations: Conduct tailored product demonstrations for prospects across law firms, accounting firms, and professional services organizations, showcasing Laurel's time tracking, AI capabilities, and integrations - Technical Discovery: Lead technical discovery sessions to understand prospect architecture, existing tech stacks, integration requirements, and security/compliance needs - Proof of Value (POV) Design: Design, scope, and execute POV exercises that demonstrate measurable business outcomes and validate Laurel's value proposition within prospective customer environments - RFP & Security Questionnaire Management: Own responses to technical components of RFPs, security questionnaires, vendor onboarding forms, and compliance documentation (SOC 2, HIPAA, GDPR, etc.) TECHNICAL EXPERTISE & POSITIONING - Security & Compliance SME: Serve as subject matter expert on information security, data protection, encryption, data residency, and privacy regulations - Integration Scoping: Assess and document integration requirements with practice management systems, ERP systems, SSO providers, and other enterprise applications - Competitive Differentiation: Articulate Laurel's technical advantages over competitors, particularly around security architecture, integrations and AI/ML capabilities - Deep Dive Technical Sessions: Conduct "under the hood" architecture ... (truncated, view full listing at source)