Workplace Supervisor

Workplace Supervisor OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. OVERVIEW The Workplace Supervisor helps ensure smooth daily operations of OpenGov’s Pune office and plays a key role in supporting a high quality employee experience across both day time and partial evening hours. This role supports the Workplace Site Manager through strong execution, reliable ownership of daily processes, and effective coordination with vendors and employees.. This position is hands-on with a hospitality driven approach, combining daytime responsibilities with partial 2nd-shift coverage to ensure continuity of service for teams working extended hours. The ideal candidate is operationally sharp, dependable, comfortable working independently, and committed to maintaining a welcoming, well-run workplace that reflects OpenGov’s standards and culture. KEY RESPONSIBILITIES Office Operations & Administration - Run smooth day-to-day office operations including reception, housekeeping, pantry, facilities, and overall office readiness. - Monitor third-party vendors and SLAs (housekeeping, security, maintenance, IT, catering, transportation) and ensure timely issue resolution. - Manage procurement of office supplies, pantry items, and operational consumables. - Support travel and logistics coordination (flights, hotels, transportation) including assisting with international travel arrangements. - Ensure workplace health, safety, and compliance standards are followed. - Maintain a warm, hospitality-driven environment for employees, visitors, and stakeholders. - Serve as the on-site point of contact for landlord/property management for day-to-day operational matters. Extended / Partial 2nd Shift Support - Provide partial 2nd-shift operational coverage as needed (flexible schedules may apply). - Oversee meal coordination, pantry replenishment, cab/vendor coordination, and routine checks during extended hours. - Serve as a point of contact for employee needs, concerns, and operational escalations during evening hours. - Maintain general oversight of night time security provided by the building. - Provide a brief end of shift daily report including issues, observations, and next day action items. People & Culture Support - Support the Workplace Manager and HR with execution of office events, celebrations, and engagement activities. - Assist with onboarding coordination including seat assignment, welcome kits, and workspace readiness. - Provide adhoc support for onsite candidate experience (greetings, hosting) when required or in the absence of the recruitment coordinator. - Help maintain an inclusive, employee friendly workplace aligned with OpenGov’s values. Vendor, Budget & Reporting - Manage vendor relationships, contract renewals (AMCs), service quality and performance scorecards. - Track operational expenses, maintain workplace budget accuracy, and prepare utilization summaries. - Maintain operational documentation such as SOPs, checklists, SLAs, and process guides. Collaboration, Communication & Daily Reporting - Operate with a high degree of independence, using good judgment to make operational decisions with limi ... (truncated, view full listing at source)