Public Works SME

Public Works SME OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Solution Engineer for OpenGov’s Community Operations product serves as a senior technical advisor and strategic partner to local governments seeking to modernize resident-facing services, including permitting, licensing, inspections, code enforcement, GIS-enabled asset management, and public works operations. This role leads complex discovery engagements, and designs technical solutions that help public works departments modernize asset management, streamline operations, and improve service delivery. RESPONSIBILITIES: - Conduct comprehensive technical discovery sessions with municipal stakeholders—including public works directors, engineers, planners, and IT teams—to identify challenges related to asset management, work order processes, infrastructure maintenance, and capital improvement planning. - Design tailored solution proposals demonstrating how OpenGov’s platform supports public works operations through asset inventory and lifecycle management, preventative maintenance planning, service request tracking, and workflow automation for inspections and field operations. - Deliver customized product demonstrations showcasing real-world public works use cases, including asset tracking, work order management, service delivery, and infrastructure planning. - Translate complex public works and operational workflows into clear, scalable technical solutions aligned with municipal infrastructure needs. - Build technical champions within public works, engineering, and operations teams by articulating how modern asset management and maintenance workflows improve efficiency, visibility, and accountability. - Identify and recommend proof-of-concept opportunities focused on asset management, work order optimization, and operational efficiency. - Contribute to RFP/RFQ technical responses with a focus on public works requirements, including asset lifecycle management, maintenance operations, and service delivery workflows. - Partner closely with Professional Services to ensure a seamless transition from sales to deployment, particularly for public works implementations and operational configurations. - Provide structured feedback to Product and R&D teams on public works functionality, including asset management scalability, work order workflows, maintenance operations, and overall platform usability. REQUIREMENTS AND PREFERRED EXPERIENCE - Bachelor's degree or equivalent work experience required, preferably equivalent to or aligned with Public Administration, Civil Engineering, GIS, Accounting, Community Development, or Urban Planning - Minimum of 2 years of related experience in Sales or Solution Engineering; advanced degrees may substitute for experience - 5+ years in solutions engineering, asset/infrastructure management, GIS, or permitting, or ERP solutions. - Experience coding in CSS preferred - Knowledge of government accounting and/or finance is strongly preferred - Strong ability to learn, understand, and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value ... (truncated, view full listing at source)