Engagement Manager

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. As an Engagement Manager, you will be the strategic driver behind complex, client-facing professional services projects—ensuring that Ripple Treasury solutions are implemented seamlessly, on time, and with exceptional client satisfaction. You’ll be the trusted partner for our enterprise customers, orchestrating cross-functional teams, managing multiple workstreams, and ensuring that every implementation delivers measurable business value. Your leadership will directly influence how clients experience Ripple Treasury from day one, setting the stage for long-term success WHAT YOU’LL DO: Lead end-to-end delivery of large-scale, multi-phase Ripple Treasury solution implementations for enterprise clients Serve as the primary point of contact for client executives and project stakeholders, building trust and ensuring alignment on goals, timelines, and deliverables Develop and maintain detailed program plans, resource allocations, issue and escalation logs across multiple concurrent projects Coordinate cross-functional teams—including Professional Services, Product, Engineering, and Support—to ensure smooth execution and issue resolution Ensure projects stay on track and within scope by identifying and managing risks proactively to minimize issues and escalations Facilitate executive-level status updates, steering committee meetings, and post-implementation reviews Champion best practices in program governance, change management, and client communication Mentor project managers and consultants, fostering a culture of excellence and continuous improvement WHAT YOU'LL BRING: 8+ years of experience in program or project management, with at least 3 years leading enterprise-level SaaS, enterprise software, and/or consulting Proven track record of delivering complex, client-facing professional services projects on time and within budget Experience managing both internal delivery teams and partner-led projects, including working with Systems Integrators (SIs) and global consulting firms Deep understanding of: corporate treasury and finance functions, cloud- based SaaS implementation, and technical integration services Experience managing multiple complex projects simultaneously, often with remote resources and global teams Strong understanding of treasury, cash management, or financial risk management processes (experience with GTreasury or similar platforms is a plus) Exceptional stakeholder management skills, with the ability to influence and communicate effectively at all organizational levels Ability to thrive in a fast-paced, high-growth environment while managing multiple priorities WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, orig ... (truncated, view full listing at source)