Professional Services Consultant

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. We are currently looking for a Professional Services Consultant to join our team. Within this role, you will be responsible for the overall design and analysis of customer requirements relating to the Financial Instruments module of a Treasury management system, and for implementing the functionality that meets these requirements on time and on budget. WHAT YOU’LL DO: Lead discovery sessions with clients on their technical requirements and business processes relating to the management of their financial instrument’s portfolio, including debt instruments, derivatives, and investments Gather and intimately understand full requirements and document the scope of implementation Articulate design rationale and functional strategy as it directly relates to accomplishing goal Act as an SME for financial instruments and risk, and train both clients and internal parties on the module and on market best practice Participate in building and implementation of the solution Help support troubleshoot delivered work throughout implementation Ensure implementation proceeds on-specification and budget Ensure client expectations are met / exceeded in terms of product set up and services delivered Tier 2 support for any escalated client issues related to financial instruments Provide up-selling opportunities and funnel to appropriate channels WHAT YOU'LL BRING: Proven experience in Treasury, Relationship Banking, or Fintech Proven track record in project management and implementations – either on behalf of clients or as a business user Thorough understanding of the market environment for financial instruments and the systems that support such activities Adept with financial math A good team player with ability to act on own initiative Strong interpersonal skills and comfortable dealing with senior managers in client-based environments Ability to quickly identify, analyze, and resolve problems / issues Able to multi-task, re-prioritize, and adapt to rapidly changing needs and fast paced environments Excellent listening, presentation, and consultative skills. Proven organizational, leadership, and interpersonal skills and proven success working directly with clients. Excellent verbal and written communication skills – ability to interface and influence at multiple organizational levels WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - bu ... (truncated, view full listing at source)