Customer Experience Manager

About Hevo Hevo is a No-code Data Pipeline platform powering analytics for 2000+ companies including Deliverr, Neo4J, and Groww. Backed by $42M from Sequoia India and Chiratae Ventures, we've grown 20X in customer base over two years and are entering hyper-growth with ambitious revenue targets. About the Role As a Customer Experience Engineering Manager, you will lead the technical support function responsible for delivering a world-class customer experience at scale. You’ll own support outcomes, drive process excellence, reduce escalations, and act as a strong bridge between Customers, Product, and Engineering. This is a high-impact leadership role in a fast-growing SaaS environment.