GTM Onboarding, Program Manager

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Team: Aircall’s GTM Enablement team operates at the heart of our selling motion, translating product innovations into clear value changes to GTM teams whilst building scalable functional foundations to enhance our buyer journey. This is a dynamic, hands-on role central to every GTM team, that will strengthen your project & stakeholder management abilities, sharpen your communication skills and deepen your functional expertise. With a necessity to eagerly and continuously learn, you will reshape our onboarding engine and become a key xDR stakeholder for all functional changes. As a GTM Onboarding, Program Manager, you will own the end-to-end onboarding delivery for all our GTM teams to drive process excellence, product excellence, and ensure cross-functional integration. You will design, implement, and reinforce workflows that will be paramount to establishing foundations for success and cement Aircall as a talent incubator. As an xDR functional expert, you will also partner with RevOps, Marketing and Product teams to provide your expertise and ensure new processes are tailored, adapted and adopted by xDR teams.