Director, Account Management, Regional Accounts

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Account Management, Regional Accounts Overview The Director, Account Management will be responsible for engaging with existing Regional bank customers on business development and growth. This individual will be responsible for all things Mastercard - including owning the relevant customer P&L’s and driving strategic planning and solution selling, with an emphasis on Services, Security, and Digital solutions through building and broadening our overall relationships at all levels of the company. Role includes sales management, relationship development and deepening, service support and strategic customer account management. Role Will manage relationships with a group of existing regional banking clients with a heavy focus on consumer debit, credit, small business and commercial new payment flows. This individual will help clients develop a payment strategy and then execute on it. In addition, the Director will be responsible for selling in Mastercard Services which meet the needs of the client. Examples include Consulting, Loyalty, Security Solutions, Open Banking and Data Analytics. The role also requires working with our operational partners to solve any technology needs. The Director will be expected to travel as needed to client locations and to our headquarters in NYC as well as other customer hosting events as necessary. • Provide superior strategic account management driven by robust planning and banking knowledge – building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer. • Identify and develop new business opportunities that provide the best potential for future business growth, and appreciable return on financial investments. • Support strategic organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships. • Work with customers to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business. • Negotiate, execute and manage the customer contract agreement process. All About You / Experience • At least 5 years of experience in payments / banking Industry - ideally focused on consumer / small business customer portfolios • Strong knowledge of payment system regulation • Proven business acumen and sales results • Excellent interpersonal skills, and ability to communicate (written / verbal) with C-Suite executives • Customer centric approach with a passion for payment technology • Skilled in working well with cross-functional partners • Highly motivated, creative problem-solver with a team mentality Open To Remote Locations Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations tea ... (truncated, view full listing at source)