Staff Product Designer, Growth (USA Only - 100% Remote)

About UsSince 2013, we've been building a CRM that gets out of the way and helps teams sell more, faster. No manual data entry, just communication-first sales software designed to help SMBs succeed and scale.We're bootstrapped and profitable - that means we answer to our customers and play by our rules. We're proud of our ~100 person, 100% remote team focused on building Close so that no small, scaling business fails because it can't figure out sales.Close's designers care about creating exceptional experiences that our customers fall in love with over and over again. From beautiful interfaces to thoughtful interactions, our Product Design team brings purpose, simplicity, and impact to every touchpoint. As a Staff Product Designer on Growth, you'll join our culture of autonomy and craft, where we have a high bar for excellence and an endless curiosity about how to solve complex problems with elegant simplicity.About the RoleDesign experiences that shape the future of growth at Close. This role owns critical surfaces across the customer journey – from first impression through activation, engagement, and monetization. You'll move fluidly between strategy and execution, partnering with Growth, Product, Engineering, Marketing, and Analytics teams to create industry-leading experiences that leverage AI to get users selling faster while maintaining our obsession with polish and detail.You Will...Partner with cross-functional teams to identify and design for high-impact opportunities across the customer journeyLead UX strategy and design for growth initiatives – including onboarding flows, A/B tests, pricing and packaging experiments, and retention touchpointsCreate AI-powered experiences that reduce friction and accelerate time-to-valueTranslate insights from research and data into clear hypotheses, prototypes, and design recommendationsMove quickly from concept to production-ready designs, shipping multiple iterations per weekEnsure cohesive, customer-centered experiencesChampion user needs while balancing business objectives and technical constraintsMaintain exceptional attention to detail and pixel-perfect execution while working at speedRapidly prototype new concepts – show don't tellDrive consensus across stakeholders and present work confidently to senior leadershipYou Have...7-10 years experience in product design, UX strategy, or experience designProven experience working on a Product Growth team, ideally in B2B SaaS with deep familiarity with growth methods including A/B testing, funnel optimization, experimentation frameworks, retention design, and monetization flowsA portfolio demonstrating exceptional craft with obsessive attention to detail and measurable impact on growth metricsStrong Figma skills and experience with design systemsVery strong UX skills and ability to synthesize user feedback into meaningful insightsStrong ideation and prototyping abilities – you make ideas tangible quicklyThe ability to create sophisticated, scalable solutions across platformsDeep understanding of human-centered design principlesComfort designing with data – understanding metrics like conversion rates, activation rates, time-to-value, and retentionExcellent systems thinker – able to connect product strategy, customer insight, and design executionStrong communication and storytelling skills to articulate tradeoffs between design decisions, metrics, and business outcomesThe ability to work with vague direction and moving ideas forward through design methodsExperience working remotely with a high level of autonomyExceptional Candidates Will Have...Experience designing AI features or working with AI-powered product experiencesExperience designing product-led growth (PLG) experiencesExperience with experimentation platforms and interpreting A/B test resultsBackground in data-driven product experiences and milestone designStrong aptitude for content design and copywritingWho You AreFriendly and easy to work with – you build strong collaborat ... (truncated, view full listing at source)