ECM Care Coordinator

<div class="content-intro"><p>Akido builds AI-powered doctors<strong>.</strong> Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.</p> <p>Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving <a href="https://www.fastcompany.com/91231274/how-one-la-doctor-is-using-ai-to-help-homeless-communities-get-medical-care">unhoused communities</a> in Los Angeles to <a href="https://www.wsj.com/articles/the-ai-doctor-will-see-new-york-ride-share-drivers-now-5ba53e6c?mod=Searchresults_pos1page=1">ride-share drivers</a> in New York.</p> <p>Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. <a href="https://www.businesswire.com/news/home/20250515102298/en/Akido-Raises-%2460-Million-Series-B-to-Expand-Reach-of-ScopeAI-its-Breakthrough-Health-Artificial-Intelligence">Read more about Akido’s $60M Series B</a>. More info at <a href="http://Akidolabs.com">Akidolabs.com</a>.</p></div><p></p> <h2 data-start="221" data-end="239">The Opportunity</h2> <p data-start="241" data-end="740">The <strong data-start="245" data-end="269">ECM Care Coordinator</strong> will support members with complex medical and social needs in managing their health and overall wellbeing. The ECM Care Coordinator will assist in motivating behavioral changes to improve health outcomes through education, peer support, and the relaying of shared experiences. This role offers the opportunity to work alongside Akido’s proprietary technology, including AI-guided tools that support structured medical investigation and informed clinical decision-making.</p> <hr data-start="742" data-end="745"> <h2 data-start="747" data-end="764">What you’ll do</h2> <ul> <li data-start="768" data-end="963">Manage a caseload of patients, including completing assessment forms, developing care plans in partnership with members and clinical teams, and carrying out activities aligned to the care plan.</li> <li data-start="966" data-end="1068">Build rapport with patients with the goal of increasing the likelihood of positive behavior changes.</li> <li data-start="1071" data-end="1165">Coach patients to minimize risks associated with identified health conditions and behaviors.</li> <li data-start="1168" data-end="1232">Accompany members to medical and social services appointments.</li> <li data-start="1235" data-end="1328">Connect members to appropriate programs to address barriers to care and enhance compliance.</li> <li data-start="1331" data-end="1439">Link members to local, county, and state services; follow up with members and serve as a patient advocate.</li> <li data-start="1442" data-end="1522">Introduce systems and strategies to promote self-management and self-efficacy.</li> <li data-start="1525" data-end="1603">Document information from every encounter in designated information systems.</li> <li data-start="1606" data-end="1696">Conduct outreach and engage eligible patients to enroll them into the Akido ECM Program.</li> <li data-start="1699" data-end="1732">Perform other duties as assigned.</li> </ul> <hr data-start="1734" data-end="1737"> <h2 data-start="1739" data-end="1753">Who you are</h2> <ul> <li data-start="1757" data-end="1792">High School Diploma or equivalent</li> <li data-start="1795" data-end="1848">Bilingual in English and Spanish strongly preferred</li> <li data-start="1851" data-end="2048">2+ years of experience working with CalAIM populations of focus (people experiencing homelessness, adults with SMI/SUD, adults transitioning from incarceration, adults with complex medical needs)</li> <li data-start="2051" data-end="2102">Ability to work in a dynamic, outdoor environment</li> <li data-s ... (truncated, view full listing at source)