Manager, Partner Success (Independent Schools)

GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. We received a seed investment from Y Combinator in 2015 and have pursued a strategy of 'Sustainable Growth' ever since: achieving six consecutive years of profitability and positive cash-flow while more than quadrupling our revenue, our customer base, and our team. In 2022, we raised $50 million to accelerate the next stage of our growth. Through The GiveCampus Social Mobility Initiative , we've donated $1 million in free fundraising support for programs that help low-income students, first-generation students, and underrepresented minorities. And in 2022 and 2023, we were named to Y Combinator's Top Companies list and the Inc. 5000 list of America's fastest-growing private companies. While we operate at meaningful scale (we've facilitated more than $6 billion in charitable giving), we’re still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee has a substantial impact on our trajectory, and we're growing to help schools achieve even greater results. Our purpose-driven team of 120+ is located across the US: team members work from anywhere they choose. We have a beautiful 12,000 sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, events, and retreats in various locations. We're looking to expand our team with diverse and collaborative doers who believe in our mission and the transformative power of affordable, high-quality education. Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year. The Manager on the Partner Success team is a player-coach role responsible for leading a small team of Partner Success Managers in the Independent Schools space while also directly managing a West Coast–based portfolio of schools and therefore an expectation to be able to serve schools in Pacific Time and travel there with regularity. You will be a strategic leader and cultural role model who empowers team members to grow, drives accountability for outcomes, and cultivates an environment of high performance and support. At the same time, you’ll stay grounded in the work by serving as a trusted advisor to your own set of partner schools and setting an example through your own work. This role is ideal for someone who thrives in fast-paced environments, has a bias for action, and takes pride in being both a coach and a contributor. You’ll balance individual impact with team-level leadership and play a critical role in advancing our mission and evolving our team. Please Note: Partner Success team members are expected to attend multiple company-wide and team-specific onsites throughout the year as well as visit on-site with partner schools. Travel expectations are 2+ times per month. Key Responsibilities Team Leadership Coaching Directly manage 4-6 Partner Success Managers, supporting them in their development, execution, and performance. Set clear expectations and foster a culture of high standards, accountability, and shared success. Lead regular 1:1s, team meetings, and performance reviews. Uplift the team through real-time feedback, mentorship, and leading by example. Secure and lead meetings with senior leaders and schools within direct report portfolios Partner Portfolio Ownership Own a portfolio of partner schools and serve as their primary strategic contact. Deliver proactive, data-informed guidance and help partners achieve maximum value from the GiveCampus platform. Model best-in-class partner engagement, communication, execution and senior level rel ... (truncated, view full listing at source)