Crypto Operations Associate

<div class="content-intro"><p><strong>Who We Are:</strong></p> <p>Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our <a href="https://alpaca.markets/blog/alpaca-raises-150-million-at-a-1-15b-valuation-to-build-the-global-standard-for-brokerage-infrastructure/">recent Series D funding round</a> brought our total investment to over $320 million, fueling our ambitious vision.</p> <p>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.</p> <p>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of <strong>opening financial services to everyone on the planet</strong>. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.</p> <p>Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.</p> <p> </p> <p><strong>Our Team Members:</strong></p> <p>We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p></div><p><strong>Your Role:</strong></p> <p><span style="font-weight: 400;">The Alpaca Crypto team is a 100% distributed and remote team. This role will report directly to the Global Director of Crypto Operations.</span></p> <p><strong>Things You Get To Do:</strong></p> <ul> <li>Primary responsibility for the daily monitoring and surveillance of all customer activity</li> <li>Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions; <ul> <li>Cryptocurrency trading executions and exceptions (errors, corrections, etc.)</li> <li>Assist with customer onboarding, including KYC and account approval</li> <li>Review of general ledger accounts, identify and reconcile account discrepancies</li> </ul> </li> <li>Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity </li> <li>Proactively drive impactful changes across workflows, policies and tools </li> <li>Clearly communicate with internal and external partners in an effective, tactical, and insightful manner</li> <li>Ad hoc duties and projects as assigned </li> <li>Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays) </li> </ul> <p><strong>Who You Are (Must-Haves):</strong></p> <ul> <li>Excited about what Alpaca is building!!</li> <li>3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role</li> <li>Bachelor's degree or equivalent experience</li> <li>Familiarity with cryptocurrency, or strong desire to learn</li> <li>Work effectively and supportively within a team environment as well as work independently</li> <li>Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment</li> <li>Must possess the ability to adapt to a rapidly changing business and regulatory environment</li> <li>Enjoys challenges and taking ownership of new responsibilities</li> <li>Inspired by Al ... (truncated, view full listing at source)