Sales Operations Manager

<div class="content-intro"><p><strong>Who We Are:</strong></p> <p>Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our <a href="https://alpaca.markets/blog/alpaca-raises-150-million-at-a-1-15b-valuation-to-build-the-global-standard-for-brokerage-infrastructure/">recent Series D funding round</a> brought our total investment to over $320 million, fueling our ambitious vision.</p> <p>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.</p> <p>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of <strong>opening financial services to everyone on the planet</strong>. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.</p> <p>Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.</p> <p> </p> <p><strong>Our Team Members:</strong></p> <p>We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p></div><p><strong>Your Role:</strong></p> <p>We’re looking for a <strong>Sales Operations Manager</strong> to help scale our go-to-market engine in a fast-growing fintech environment. You will be the operational backbone for our Sales team — owning CRM infrastructure, improving pipeline visibility, strengthening forecasting accuracy, and ensuring our revenue processes can scale with rapid customer and product growth.</p> <p>This is a high-impact, hands-on role where you’ll partner with Sales Leadership, RevOps, Marketing, Solutions and Success to optimize how we acquire, convert, and grow customers in a regulated, data-driven industry.</p> <p>The strategy and operations team is 100% distributed and remote. This role will report directly to the Sr. Sales Operations Manager.</p> <p> <strong>Things You Get To Do:</strong></p> <ul> <li>Own day-to-day HubSpot administration, including workflows, automation, lead routing, data hygiene, reporting, and dashboards.</li> <li>Define and improve scalable sales processes, ensuring clean pipeline data, documentation and reporting.</li> <li>Analyze funnel performance, conversion rates, pipeline health and support sales forecast reporting.</li> <li>Manage and optimize the GTM tech stack; evaluate and implement new tools to automate workflows and enhance rep efficiency.</li> <li>Support territory modelling, quota processes, and incentive compensation accuracy.</li> <li>Partner with Marketing, Customer Success, Onboarding, Product, and GTM leadership to ensure seamless handoffs, aligned processes, and strong tool adoption.</li> <li>Document and roll out new workflows; support training and enablement for global sales teams.</li> <li>Run ad-hoc analyses and assist with operational projects as assigned.<br> </li> </ul> <p><strong>Who You Are (Must-Haves):</strong></p> <ul> <li>3–5+ years in Sales/Revenue Operations or GTM Operations (fintech or SaaS preferred).</li> <li>Strong CRM skills (HubSpot preferred)</li> <li>Analytical mindset with proficiency in Excel/Shee ... (truncated, view full listing at source)