Head of Sales Operations

Candid Health
RemotePosted 21 February 2026

Job Description

About the RoleWe’re looking for an experienced and results-driven Head of Sales Operations to build and lead our Sales Operations function. This is a pivotal role in shaping how our GTM teams execute — from compensation design to forecasting, reporting, systems, and strategic planning. You will be both a hands-on operator and a strategic leader, partnering closely with Sales, Marketing, Product, Finance, and Legal to ensure scalable growth.This leader will set the vision for our GTM infrastructure, own cross-functional operational processes, and ensure our teams are equipped to succeed in a high-growth environment.What You’ll DoOperational Leadership: Lead day-to-day sales operations including quota management, commissions, forecasting, and quarterly/annual planning.Strategic Planning: Build annual operating plans, prepare board and executive-level reporting, and drive change management across GTM functions.Cross-Functional Partnership:Partner with Finance on invoicing, compensation, and revenue recognition.Collaborate with Legal on NDAs, contracts, and deal enablement.Support Marketing and Product teams with pricing and product feature alignment.Systems & Analytics: Define and optimize the GTM tech stack (CRM, forecasting, reporting tools). Partner with Engineering only where necessary, but ensure ownership sits within the right functions (Sales Ops, Finance, etc.).Leadership & Team Building: Hire, coach, and develop a high-performing Sales Operations team.Executive Insights: Provide proactive reporting and insights to the executive team to guide strategic decisions.What You’ll Need7+ years of experience in Sales Operations (Revenue Operations background acceptable if paired with strong Sales Ops depth).Proven success supporting GTM teams in high-growth environments.Expertise in sales planning, forecasting, compensation design, and GTM reporting.Strong cross-functional leadership skills; ability to influence Product, Finance, Legal, and Marketing stakeholders.Deep proficiency in Excel and PowerPoint; ability to turn data into insights and stories for executives.Experience designing and implementing GTM tech stacks and reporting frameworks.Background in healthcare or fintech industries is nice to have.Strategic thinker with a bias toward action and ability to drive clarity in ambiguous environments.Nice to Haves:Healthcare and financial services domain expertisePrior experience at a hyper-growth startupExperience supporting channel partner and post-sales teams with designing cross-sell and upsell motions, setting up CPQ and deal deskStrong understanding of broader GTM systems & tooling (Hubspot, Marketo, Outreach, Segment, etc), including SFDC admin experiencePrior experience in management consulting, investment banking, PE/VC, and/or operations & strategy at a fast-growing startupLocation: Remote