Head of RevOps

About Topline ProWe’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (COO) with an excellent team of 95+ rockstars with plans to expand more in 2026. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.We're well funded with over $44M of capital raised from YC, Northzone, Forerunner, Bonfire, TMV and BBG. Most recently we closed our $27M Series B in Summer 2025. We have a few years of runway, and we’ve experienced rapid growth in the past year. We’re expanding RevOps and looking for an leader who can further build on our foundation and scale the team.We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.About the RoleWe’re looking for a Head of Revenue Operations to build and scale the systems, data, and processes that power our revenue engine. This role will lead our Revenue Operations team, reporting directly to our Chief Operating Officer.We believe Revenue Operations is a key differentiator for attracting and serving SMBs. We've proven demand and built strong early foundations in RevOps, and now, we need a senior leader to unify Sales, Marketing and CX operations into a single, scalable revenue engine. We empower teams to tackle challenging problems and highlight key opportunities for Topline Pro. However, we maintain high standards. We’re seeking a Head of Revenue Operations who is dedicated to achieving the impactful outcomes we require.If you’re excited about building the revenue foundation of a category-defining company and want your work to directly impact thousands of small business owners, we’d love to talk.⚡ What You’ll DoDrive Efficient, Scalable GrowthPartner with Sales, Marketing, CX, and Operations leadership to define the GTM operating model, revenue architecture, and compensation strategyRefine lead scoring, qualification, routing, and assignment (e.g., territory-based) logic to balance lead quality, conversion, and rep efficiencyBuild a Best-in-Class Revenue EnginePartner with Recruiting, Sales, Marketing, and CX to create a high-functioning recruiting and onboarding engine for GTMAnalyze pricing and discounting patterns, designing guardrails and approval processes that optimize deal quality and long-term retentionBuild and maintain dashboards and models, establish shared definitions and metrics, and deliver actionable insights to improve performance across GTM, including lead generation, productivity, and customer retentionScale Through SystemsOwn and evolve the GTM tech stack (Salesloft, Orum, Instantly, Hubspot, Dialpad, Front) by ensuring clean data, scalable workflows, and strong integrations with Product and DataDesign, experiment, continuously refine, document, and rollout GTM processes (especially AI-driven) that increase revenue growth, reduce churn, and improve operational efficiency🎯 What we’re looking for7+ years of experience in Revenue Operations, Sales Operations, or a related role, ideally in a high-growth (Series B to D) vertical SaaS or SMB-focused environmentProven success defining and executing a RevOps roadmap aligned to business goals, while rolling up your sleeves to build systems and processes yourselfHands-on experience with HubSpot and Salesloft configuration (cadences, workflows, integrations), plus comfort working with SQL and BI tools like HexPassion for solving problems with systems thinking; you’re always looking for better, more efficient ways of doing thingsExperience managing a team and scal ... (truncated, view full listing at source)