Growth Ops Associate

Growth Operations Associate at Garage (YC W24)About GarageGarage is a marketplace for specialized vehicles and equipment, starting with emergency vehicles. By automating every part of the transaction—including payments, freight, paperwork, warranty, and financing—we reduce what used to take months down to minutes. We're building the modern platform that powers commerce across America’s essential industries.We recently closed a $13.5M Series A ($18M in total funding) from Infinity Ventures, Y Combinator, Initialized Capital, FJ Labs, and other top investors. In less than a year, our team has already served customers in all 50 states – and we’re just getting started.The RoleAs a Growth Operations Associate, you are the driving force behind Garage - you will fuel the growth of Garage by driving operational excellence in existing products and launching new markets to increase our reach and ensure the success of our current and future clients. You will work cross-functionally with growth, operations, product, engineering, and leadership in this role. You’ll wear multiple hats and work closely with our customers to achieve their objectives. You will learn what it’s like to be on the ground floor of building and growing a startup.In this role, you will:Strategize and implement initiatives to streamline operations and growthBecome a trusted subject matter expert in all aspects of Garage’s products, and the ways in which we can fulfill our mission of saving customers time and moneyAnalyze market trends, customer behavior, and competitive landscape to identify growth opportunitiesTackle a wide range of operational tasks to ‘keep the planes flying’Act as an advocate for Garage’s brand, representing our company’s vision and values to current and prospective partnersBuild and maintain strong relationships with existing clients, understanding their needs and providing exceptional customer serviceWe’re looking for someone who:Loves the energy of a high-growth environment where every day looks a little differentYou have good judgement, high integrity, and a no-task-too-small mindsetQualificationsBachelor’s degree from an accredited university2+ years of experience in consulting, investment banking, corporate strategy, ex-Founders, working at a startup, business development, or related rolesAnalytical mindset with ability to interpret data, detect insights, and implement solutions quicklyExceptional organization skills with the ability to juggle multiple priorities and deadlinesExcellent communication and interpersonal skills to effectively engage with customers and internal stakeholdersSelf-starter who thrives in ambiguous environments, and proactively takes on tasksMeticulous attention to detail, ensuring nothing falls through the cracksYou could work anywhere, so why Garage?We’ve grown revenue 10x in the last yearWe just raised our $13.5M Series A and are well capitalizedWe have a product loved by users– used daily to procure mission-critical equipment across the countryWe’re punching well above our weight– everyone joining at this stage will have outsized impactWe have a talent dense team operating in a high performance culture, in-person in NYCWe’re backed by world class investors including Y Combinator, Infinity Ventures, Initialized Capital, FJ Labs, and moreAs part of our close-knit team, you’ll be one of the first 15 employees to join alongside the founders. You’ll take on meaningful responsibilities and play a key role in our next stages of growth.More about GarageOur valuesGrowth oriented. We invest in people who grow as the company grows. We all should be constantly learningHumility. Everyone has a lot to give and a lot to learn. We believe in creating an environment where the best ideas win and acknowledging when we are wrongCustomer focused. We love our customers. Customer success is our successHack to success. We move fast and take big swings. We always aim for a solution that addresses 80% of the problem in 20% of the time. We ... (truncated, view full listing at source)