Senior Product Education & Video Marketer

ABOUT RETELL AIRetell AI is using the first principles to reimagine the call center with cutting edge voice AI.Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.In 2026, We are expanding our vision to build a CX platform of the AI era where the entire contact center is reimagined as a team of AI employees. We are moving beyond mechanical automation that relies on human finetuning to instead transform core functions into intelligent, opinionated AI roles. Frontline agents, QA analysts, and managers now operate as distinct digital workers that serve as the new interface for customer experience. They execute, monitor, and improve continuously to create a system where software behaves like an organization.We’re scaling fast, and we’re looking for bold, ambitious people to help us build the gold standard for voice automation. If you want to work on deeply technical challenges, move fast, and make an outsized impact at one of the fastest-growing Voice AI startups in the world, you’ll love it here.Let’s build the future together.We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x#4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025We're also one of the top ranking startups on: https://leanaileaderboard.com/ABOUT THE ROLELet’s build the clearest, most usable AI product in the world.Retell is building infrastructure and tools that power real-time AI voice agents for fast-growing companies. Our product is powerful, but power without clarity doesn’t scale.As Senior Product Education & Video Marketer, you’ll own how users understand, adopt, and succeed with every Retell feature. You won’t just “announce launches” you’ll shape how features are positioned, taught, and experienced from day one.This is a high-ownership role with real influence over product direction, feature adoption, and user success.KEY RESPONSIBILITIESOwn end-to-end feature launches — from early product context to GATranslate complex technical capabilities into clear, compelling user valueBuild and evolve Retell’s product education system (docs, guides, videos, in-product education)Partner closely with PMs, engineers, and designers from PRD → launchBe the voice of the user — identify confusion, friction, and adoption gapsCreate high-quality, hands-on content that users actually want to read/watchDrive clarity, consistency, and opinionated education across all surfacesRaise the bar for how technical AI products are taught and understoodPartner with Design, Growth, and Content teams to bring your vision to life and ship high-impact work.YOU MIGHT THRIVE IFYou’ve led feature launches for technical B2B or developer productsYou love explaining complex things clearlyYou think like a PM but execute like a marketerYou care deeply about adoption and user successYou enjoy high ownership and direct impactYou’re comfortable operating in ambiguityYou want to define how a new product category is understoodJOB DETAILSCash: $190,000 – $230,000 base Equity: Offer EquityLocation: Redwood City, CA (Relocation Provided)US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.OTHER BENEFITS100% coverage for medical, dental, and vision insurance$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks$200/month wellness reimbursement (gym, fitness classes, etc.)$300/month commuter reimbursement (gas, Caltrain, etc.)$75/month phone bill reimbursement$50/month internet reimbursementCOMPENSATION PHILOSOPHYBest Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.Top 1% Talent: Above-market pay (top 5 percentile) t ... (truncated, view full listing at source)