Project Manager III - Solutions

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: As a Project Manager III on the Operations Transformation team, you will lead complex, cross-functional projects that directly support our Solutions organizations. You will be responsible for turning strategy into execution across programs that span process, policy, data, and technology. You will manage a portfolio of initiatives that improve our customer support processes, workflows, systems, tools, and customer experience. This role is highly visible and requires frequent interaction with senior leaders across Operations, Product, Sales, Order Management, Services, Finance, and IT. We are looking for a seasoned, hands-on Senior Project Manager who can operate at both strategic and tactical levels: framing problems, defining success metrics, setting up governance and operating rhythms, and driving successful projects through to measurable results. What You’ll Do: Program Project Leadership Own and lead a portfolio of mid- to large-scale, cross-functional projects supporting Solutions teams includes Trial Success, Sales Engineering and Business Value team from discovery, deployment and post-launch measurement. Develop and maintain project artifacts including project charters, detailed project plans, action items, risk mitigation plans, RACI, and weekly status updates that keep stakeholders aligned and accountable. Define project scope, objectives, deliverables, critical path, and success metrics in partnership with business stakeholders and functional leaders. Manage timelines, budgets, and resources across multiple concurrent projects, proactively addressing variances to keep initiatives on schedule and within budget. Cross-Functional Collaboration Partner closely with leaders to understand operational pain points, define future-state processes, and prioritize initiatives that drive scalability, quality, and profitability. Drive end-to-end readiness for new or enhanced services and workflows by coordinating with Product, Sales, Marketing, Partnerships, Order Management, Services, Finance, Customer Success, and IT Facilitate effective decision-making through structured governance, clear mitigation planning, data based decision making and concise executive-ready updates. Execution, Risk Change Management Identify, manage, and mitigate risks, issues, and dependencies across teams and systems; ensure clear owners, due dates, and resolution paths. Implement and refine project management frameworks appropriate to each initiative and ensure consistent application of best practices. Lead change management for support initiatives and programs, including impact assessments, ROI, business justifications, communications, training and enablement plans, and adoption tracking. Ensure supporting project documentation, SOPs, and playbooks are comprehensive, current, and easily consumable by operational teams. Data, Reporting Continuous Improvement Use tools such as Salesforce, Tableau, and other BI/reporting platforms to size problems, establish baselines, monitor KPIs, and track realized benefits Provide clear, data-backed status and performance reporting to stakeholders and senior leadership, highlighting progr ... (truncated, view full listing at source)