Paralegal

Paralegal We’re looking for a Paralegal (m/f/d) The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The role - Execution of debt recovery processes under the German Code of Civil Procedure (ZPO), including payment orders, enforcement orders and enforcement actions. - Independent management of an assigned portfolio of debt recovery cases. - Develop and implement tailored debt recovery strategies for each customer case to achieve optimal outcomes for both the company and the customer. - Supervision and coordination of external legal service providers (law firms, bailiffs, insolvency practitioners). - Maintenance of accurate, compliant documentation in internal systems. - Contribution to process improvements and knowledge sharing within the Collections & Litigation function. - Draft and file applications for payment orders, enforcement orders and related documents under German law. - Manage a personal portfolio of debt recovery cases through pre-litigation, litigation and enforcement stages. - Prepare and monitor court applications for enforcement measures (garnishment, attachment, asset disclosure etc.). - Handle inbound and outbound correspondence with courts, customers, lawyers and enforcement officers in German. - Negotiate repayment plans, settlements and payment agreements directly with customers in writing and by phone. - Liaise with and oversee external law firms, ensuring quality, timeliness and cost-effectiveness of outsourced cases. - Conduct written and telephone correspondence with customers, courts, lawyers and bailiffs in German. - Support in business and personal insolvency matters (monitoring insolvency proceedings, filing claims). - Maintain accurate and up-to-date records in internal systems (Eden etc) in English. - Contribute to the maintenance and further development of document templates, internal processes and workflows. - Ensure full compliance with applicable legislation, regulatory guidelines and company policies and a high standard of service quality and compliance in all interactions and processes. - Uphold the company’s reputation and values in all interactions. - Timely and accurate handling of the assigned judicial case portfolio. - Recovery rates and cost efficiency achieved in collaboration with external law firms. - Compliance and quality of documentation and system records. - Effective cooperation with internal stakeholders and external partners. - Contributions to process improvement initiatives and best practice sharing. Requirements - Sound knowledge of German civil procedure and judicial dunning/enforcement processes. - Excellent organisational and time-management skills; Meticulous, structured and deadline-oriented approach with a strong eye for detail. - Strong negotiation and communication skills when interacting with debtors in German; confident English for internal documentation and meetings. - High attention to detail and accuracy in documentation and case management. - Ability to work independently while collaborating effectively within a team. - Confidence in liaising with external lawyers and service providers. - Problem-solving mindset and readiness to suggest process improvements. - Empathy and professional ... (truncated, view full listing at source)