Program Manager, Technology & Insights (EMEA)

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team The Technology and Insights team consists of People Technology, People Analytics, People Apps and Corporate IT teams. Through our technology, services and products, we touch every aspect of the employee lifecycle, from core people platforms like Workday and Greenhouse, to custom people products, hardware and software distribution, IT service desk and everything in between. We're a global team supporting our workforce in 30+ countries across the Americas, EMEA and APAC. Our obsession is providing world-class experiences to our users through continuous efficiencies, automation and cutting-edge technology including AI. About the Role This is a hybrid role based in Helsinki, Finland, with relocation support available. We're looking for a Program Manager, Technology Insights to join our EMEA team, based in Helsinki. Reporting to the Senior Manager for Global Technology Strategy Operations. In this role, you will own and deliver complex, enterprise-scale technical programmes across our EMEA and global operations. You will be joining the Technology Insights function, working autonomously across multiple brands (DoorDash, Wolt, Deliveroo) and navigating complex stakeholder landscapes at VP+ level. You will be part of the mission in shaping how we scale our technology operations across regions, driving both strategic planning and hands-on delivery. We are looking for someone who thrives in ambiguity, has experience building operational capability from scratch, and is ready to move from advisory into an in-house role with real ownership. You're excited about this opportunity because you will… Lead Major Programmes Independently: You will own end-to-end delivery of complex, cross-functional programmes, from integration workstreams to platform transitions . You will operate with significant autonomy, bringing structure to ambiguous problem spaces and driving outcomes without requiring constant oversight. Operate at Senior Stakeholder Level: You will engage directly with senior leaders across Technology, HR, Finance and Operations. You will build trusted relationships, influence decision-making, and represent the Technology Insights function in cross-functional forums. Drive Regional and Cross-Brand Coordination: You will anchor EMEA capability for the team, working across Helsinki and London, and coordinating across US timezones as needed. You will navigate the complexity of operating across multiple brands and entities, ensuring alignment and effective delivery. Shape Strategy Alongside Execution: You will contribute to strategic planning for the function, identifying opportunities for operational improvement, automation and efficiency. You will balance hands-on programme delivery with thinking ahead on capability building and team development. Build and Scale Operational Excellence: You will establish governance frameworks, documentation standards and ways of working that enable the team to scale. You will mentor and guide junior team members, contributing to the growth of EMEA capability over time. We're excited about you because… You have 5+ years of experience in program management, technical operations, or strategy operations roles, with a proven track record of delivering large-scale, ... (truncated, view full listing at source)