TeleSales Team Lead

TeleSales team lead – DACH 📍 Berlin – On-site About the team Our DACH TeleSales team is at the heart of SumUp's growth — connecting small business owners across Germany, Austria, and Switzerland with the tools that help them thrive. As Team Lead, you won't just be managing from a distance; you'll be working side by side with your team, coaching calls, supporting deals, and setting the standard for what great sales looks like in this market. This is a role for someone who leads by doing — someone who brings energy, accountability, and genuine care for the people they work with. 🎥 Take a look inside our Berlin office and see where you'll be based. What you'll do Lead and coach a team of Inbound Sales Representatives — running regular 1:1s, call shadowing sessions, and performance check-ins to help your team hit and exceed their targets Stay close to the work — stepping in to support live calls, helping the team close deals, and modelling the behaviours you want to see Track team performance data and turn it into clear, actionable insights that improve results week on week Build a team culture where feedback is normal, learning is encouraged, and wins are celebrated Work closely with other sales leaders to refine processes, share what's working, and contribute to the wider DACH sales strategy You'll be great for this role if… Experience leading a sales team for three or more years, with a track record of developing people and hitting targets. Proven ability to stay close to the work — comfortable jumping on calls, supporting deals directly, and leading by example. Fluency in German (C1 or above) and strong business-level English. Strong coaching instincts — able to give honest, constructive feedback while keeping team morale high. Comfort working with performance data to identify patterns, spot opportunities, and adjust quickly. Why you should join SumUp 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual LD budget of €2000 for your individual development, which you can use to attend conferences and/or advancing your career through further education 💶 A corporate pension scheme where we match up to 20% of your contributions 🏖️ Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seek ... (truncated, view full listing at source)