Manager, People Performance & Strategy - 12 month FTC

Company Description We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech. Job Description At Checkout.com, we believe that high performance starts with clarity, accountability, and meaningful goals. We're looking for a Performance & Goals Specialist to join us on a 12 month FTC help build and embed a performance management approach that enables our people to do their best work—and be recognised and rewarded for it. Sitting within the People team, you’ll lead the development and operational delivery of our performance and goals process, ensuring it’s simple, fair, and aligned to how we work. You’ll partner closely with People Partners, Total Rewards, and business leaders to design, implement, and scale a consistent approach to goal-setting, feedback, and performance calibration that supports career growth and ties directly into compensation. This is a high-impact, hands-on role with room to shape the strategy and drive real outcomes for how we manage performance across the company. What you’ll be doing Lead the development and execution of performance management strategies and operational plans. Manage end-to-end execution of the performance review cycles. Drive the automation of performance operations processes and implement new tools and systems to enable a high-performance culture. Monitor adoption and engagement, following up with teams to ensure compliance with mandatory processes (e.g., goal setting). Maintain performance dashboards and reporting tools, providing visibility into key metrics for managers and leadership. Generate insights from performance data to highlight trends, adoption issues, and operational blockers. Define, implement, and track key performance indicators (KPIs) across all departments and roles. Assist with training sessions, guides, and communications to support the rollout of performance programmes. Collaborate with People Partners and Tech teams to ensure smooth integration and operation of performance management systems. Collaborate with Recruitment to identify key high-performer traits and support talent mapping through data analysis. What we’re looking for Proven experience owning or supporting performance management processes in a high-growth, fast-paced company. Strong understanding of goal-setting frameworks (e.g. SMART goals, OKRs) and how they drive performance and accountability Excellent organisational and project management skills—you’re comfortable running processes end-to-end Clear, confident communicator who can influence managers and stakeholders at all levels Hands-on mindset: you’re just as happy building a new template as you are advising on policy Strong collaborator who thrives in cross-functional work, especially with Reward, People Ops, and business teams Experience working with HRIS or performance management systems (e.g. Workday, Lattice, CultureAmp) A passion for making performance processes simple, human, and effectiv Bring all of you to work We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’ ... (truncated, view full listing at source)