Senior Specialist, Payment Performance

Company Description We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech. Job Description We empower businesses in the digital economy, and we know that every payment counts. Our Payment Performance team’s mission is to manage and optimise merchants’ payment flow, to achieve optimal conversion, compliance and cost. We just announced one of the most competitive end-to-end optimisation offers on the market: leveraging in-house machine learning, deep payment expertise and the power of our network data to reduce payment complexity and create revenue opportunities for our customers. Checkout.com is seeking a Senior Specialist, Payment Performance to join the Commercial team to engage with our top tier customers in the APAC region, understand their payment pain points, reduce the payment complexity and grow revenue opportunities together with our customers. You'll work closely with our customers in the region, as well as collaborate regularly with Payment Performance engineers, data-scientists, other product teams and cross-functional stakeholders. You'll discover new initiatives, identify pain points, and drive prioritisation for product development while working closely with our customers and Commercial team, to bring value to both internal and external partners. You'll act as a champion for our Payment Performance solution – a suite of capabilities focused on bringing the best payment performance to our customers and markets. You'll bring structure and vision to the team to keep Checkout.com and our businesses ahead of the payment ecosystem's unpredictability. What you'll be doing: Closely work with our customers in the region to identify and lead the Payment Performance initiatives. Gain a deep understanding of our data-science driven solutions, and all other Checkout.com’s products. Build the data analysis framework for the commercial team to help with achieving commercial goals Perform competitor analysis to determine industry trends and differentiating factors Be the core advocate for payment performance product Qualifications About You: 4 years of Product experience, managing product life-cycles from discovery to release Data driven, you clearly define success metrics and measure progress against them Effective communicator with the ability to manage multiple stakeholders across a variety of functions Ability to build bridges across the organization with high EQ and influencing skills Strong technical background, ideally a Computer Science degree, similar qualifications or experience Ability to convert business strategy into product vision and strategic priorities to drive product roadmap and execution. Strong fluency in English and Mandarin Bring all of you to work We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, ... (truncated, view full listing at source)