DevOps Engineer

You'll report to: Jeff Owens, Senior DevOps Engineer Team: Technology Location: This is a hybrid role based out of our London office in Monument. Salary Range: £60,000 - £70,000 per annum Working Pattern: Working UK afternoons through to evenings to provide coverage for US customer activity. Role Type: Full-Time, Permanent Start date: As soon as possible Visa / Sponsorship Available: Not Available The DevOps Engineer Role As a DevOps Engineer, you’ll play a critical role in ensuring the reliability, security, and operational excellence of our cloud-native platform. This role has a strong operational focus, providing UK afternoon to evening coverage aligned with US customer activity, and taking ownership of incident response, release readiness, and day-to-day platform stability. You’ll work closely with engineering, operations, and customer-facing teams to ensure issues are triaged and resolved effectively, alerts are actionable, and runbooks and processes are consistently followed. A key part of the role is reducing operational toil through targeted automation, CI/CD improvements, and the creation of repeatable operational workflows. You’ll also help shape our platform foundations, ensuring operational patterns align with our “golden path” standards and support future self-service capabilities. This is a hands-on role with real ownership, including mentoring junior engineers and directly influencing how we operate and scale our production environment. About Send We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently – and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a “Leader” by IDC, Celent, and Datos – a testament to our momentum and our customers’ success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America – becoming the only underwriting platform purpose-built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That’s why we continue to invest in our platform and orchestration engine – helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we’ve taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accele ... (truncated, view full listing at source)