Workspace Manager (DSM)

Workspace Manager (DSM) Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company https://www.forbes.com/lists/cloud100/a, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles https://mybrightwheel.com/about/ in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. WHO YOU ARE You are a highly organized, self-directed operator who thrives in environments where you can build from the ground up. You take pride in creating systems that run smoothly and in delivering a seamless, high-quality experience for the people you support. You don’t wait for direction—you identify what needs to be done and take action. You are resourceful, scrappy, and solutions-oriented, able to navigate ambiguity and figure things out as you go. No task is too small, and no problem is left unresolved. You are deeply service-oriented and care about the details that shape employee experience. You anticipate needs before they arise and take ownership of outcomes end-to-end. You operate with a strong bias for action and consistently follow through—ensuring nothing falls through the cracks. You are excited about the opportunity to help build and scale a new office, knowing that your work will directly impact team productivity, engagement, and success. WHAT YOU’LL DO - Own the day-to-day workplace experience for the Des Moines office - Serve as the primary onsite point of contact for all workplace needs - Build and implement systems for office operations and scaling - Manage office logistics: space, seating, meetings, supplies, visitors - Coordinate with vendors and co-working partners - Partner with IT on equipment setup, tracking, and troubleshooting - Support onboarding and offboarding logistics - Act as onsite support for People Ops and employee experience - Plan and execute office culture initiatives and events - Track expenses and support budget management - Continuously improve workplace operations and efficiency WHAT YOU’VE DONE - 2–5 years in office management, workplace operations, or similar roles - Proven ability to operate independently and take ownership - Experience building or improving systems and processes - Strong organizational and project management skills - Ability to problem-solve quickly in fast-paced environments - Experience coordinating across teams and managing vendors - Strong communication and collaboration skills - Basic technical proficiency (IT setup, troubleshooting, inventory systems) - Track record of creating positive, effective environments Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com http://mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.