Senior IT Engineer

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team Upstart’s IT Engineering team enables a secure, scalable, and efficient technology environment that supports employees across the company. The team focuses on endpoint management, identity and access systems, and SaaS operations to ensure a seamless and reliable experience for internal users. As a Senior IT Engineer at Upstart, you will own and deliver IT initiatives from initial concept through deployment and ongoing optimization. You will partner across teams to design scalable systems, gather feedback, and continuously improve the employee technology experience in a fast-moving environment. How you’ll make an impact Own end-to-end delivery of IT projects, from requirements gathering and system design through implementation and rollout Design scalable and maintainable IT systems across device management, identity, and SaaS platforms Manage and scale mobile device management (MDM) solutions for macOS and iOS devices using JAMF Administer and optimize identity and access management systems, including Okta configuration, lifecycle management, and workflows Own administration and integrations across core SaaS tools such as Google Workspace and Zoom Collaborate cross-functionally to gather requirements, incorporate feedback, and improve system performance and user experience Build automation to streamline IT operations and support a high-velocity, high-performing environment Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience) 4+ years of experience managing macOS and iOS devices using JAMF or similar MDM platforms 4+ years of experience administering Okta, including user lifecycle management and workflow automation Experience administering enterprise SaaS applications such as Google Workspace and Zoom Experience working with AWS services, including EC2 and S3 Preferred Qualifications Experience leading technical projects from design through deployment with minimal oversight Ability to design IT systems and workflows that scale across a growing organization Experience working cross-functionally to gather requirements and incorporate stakeholder feedback Ability to operate effectively in ambiguous environments and prioritize across competing initiatives Knowledge of infrastructure as code tools such as Terraform or AWS CDK, and familiarity with AI tools such a ... (truncated, view full listing at source)