Director, Product Management

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. Targeting Analytics drives AI based solutions and products at a globally scalable level across the different customer lifecycle stages, credit risk management and strategic analytics. Credit Risk management area serves as a key differentiator to optimize and grow revenue from consumers and small businesses for Mastercard. To this end, developing and managing a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks and executable roadmaps are crucial drivers for commercialization and business impact. This role is for a Director that will work across regional Product. Client Services & Delivery, Data & Engineering and the broader O&T teams. to deliver truly differentiated Credit products, leveraging rich data resources, AI platform capabilities and near real-time execution. Credit Risk team is executing on an exciting consumer capability initiative and this role is central in that vision, from concept, technical design to market release and optimization. This role is positioned to drive new ideas forward by combining creative thought leadership with innovation and industry best practices. By entering in the early phase of a truly transforming and impacting strategic initiative, the experience is certain to be rewarding. This role will report into Vice President of Product Management (Credit Risk). About the Role: • Lead all key activities to drive roadmap execution of Consumer credit risk products • Own the end-to-end Product Management cycle for the development of product components, go-to-market plans including revenue generation • Lead the development and implementation of key facilitators as framework design, modeling constructs, governance requisites, customer experience and client support • Develop and maintain the product roadmap, KPIs, financial impact • Assess, define, prioritize product enhancements and coordinate with Operations and Technology and business sponsors on work status • Actively engage in new innovation initiatives, data resources and capability assessment with a futuristic lens • Bring voice-of-the-customer metrics to life in a way that will inspire and drive change • Drive development of product features in support of customer needs, market trends, and competitive opportunities • Provide oversight and product engagement for launch, in-market testing and global roll-out All About You: • Demonstrate energy and a desire to succeed, follow through on commitments and push self and others to deliver exceptional results • Own the vision of the future and translate that vision into action, linking others' contributions to the success of the Credit products • Be a successful team player with experience in product development • Leverage experience with Analytics with strong focus on AI platform and capabilities • Have engagement experience with a scaled agile methodology • Interact successfully with Clients, Client Service ... (truncated, view full listing at source)