Manager, Learning and Development

Manager, Learning and Development NerdWallet Small Business is the go-to financial resource for small businesses. We’re here to help entrepreneurs achieve their financial goals and grow businesses as big as their aspirations. As a catalyst for smart financial decisions, our combination of proprietary technology and financial expertise provides business owners with tailored solutions based on their unique needs and eligibility—helping them prosper, create more jobs, and, ultimately, grow the economy. We’re looking for a Manager of Learning & Development to lead and scale the development engine of our sales organization. This role goes beyond traditional sales training. You’ll own the full lifecycle of sales talent development—from hiring strategy and onboarding to ongoing training, performance improvement, and career growth. You’ll manage a small, high-performing L&D team and partner closely with Sales Leadership and Recruiting to ensure we are consistently hiring, developing, and retaining top talent. This is a highly data-driven, hands-on leadership role. You’ll analyze performance trends, build impactful training programs, coach reps in real time, and continuously refine how we develop our people. WHERE YOU CAN MAKE AN IMPACT: Lead L&D Strategy & Team - Define and evolve the L&D vision and strategy for the sales organization - Manage and develop a high-performing team in a player-coach capacity - Partner with sales leadership to align development priorities with business goals Drive Hiring & Talent Quality - Partner with recruiting to define ideal candidate profiles and improve hiring outcomes - Contribute to sourcing strategy and interview design - Use performance data to continuously refine hiring criteria Own Onboarding & Ramp - Build and manage end-to-end onboarding programs - Continuously improve ramp based on data and feedback - Ensure new hires quickly reach full productivity Deliver Ongoing Training & Coaching - Design and deliver targeted training programs based on performance gaps - Lead live trainings, workshops, and coaching sessions - Reinforce learning through call reviews and in-the-moment feedback Use Data to Improve Performance - Analyze KPIs such as conversion rates, funnel metrics, and productivity - Identify trends and performance gaps across the sales org - Translate insights into actionable training and playbooks Build Scalable Content & Systems - Capture best practices from top performers and turn them into repeatable frameworks - Create and iterate on high-impact training content - Build systems that drive consistent performance at scale Develop Talent & Managers - Support rep development and career progression - Build frameworks for skill growth and coaching - Enable managers to become stronger coaches Innovate with AI & Enablement Tools - Leverage tools like ChatGPT, Gong, and Gemini to enhance training and workflows - Contribute to building AI-forward enablement systems - (Nice to have) Experience with tools like Replit, Lovable, or similar YOUR EXPERIENCE: - 5+ years in sales enablement, training, sales leadership, or related experience - Proven experience owning or improving onboarding and ramp programs - Strong analytical mindset with the ability to use data to drive decisions - Track record of improving sales performance through structured development - Experience partnering with recruiting or influencing hiring processes - Hands-on and execution-oriented — comfortable coaching reps directly - Experience in fast-paced, high-volume, transactional sales environments - Familiarity with consultative or challenger sales methodologies WHAT MAKES YOU STAND OUT - You think in systems — connecting hiring, onboarding, and performance - You can diagnose problems with data and solve them with practical solutions - You balance structure with adaptability — improving without overcomplicating - You’re equally comfortable setting strategy and coaching reps li ... (truncated, view full listing at source)