Senior Program Manager – Digital Enablement & Care • Adobe.com

The Opportunity Manage the development and implementation process for the Digital Enablement and Care team, focusing on Helpx, Community, Assistants and App store surfaces Coordinate departmental and cross-functional teams, focused on delivering new features and content/or upgrading the existing product Responsible for projects from initiation through delivery including planning and maintaining schedules Lead cross-functional activities and teams, ensuring completion of high-quality projects on time and within budget What you'll Do Proactively drive program execution and associated scope, timeline, and resources with minimal guidance Evaluate existing processes and procedures; identify and drive improvements; clarify roles and responsibilities across various organizations Engage with regional teams for international deployment of capabilities and content Analyze scope needed to achieve program goals, assess resource requirements, budgeting, lead change control Develop detailed, cross-team project or program plans that take into account all requirements, constraints, resources, and results associated with defined objectives Aggregate, organize, and synthesize program and project information in order to communicate with extended team and management Clearly communicate goals, roles, responsibilities, and desired program outcomes Coordinate and run operational, project, and executive check-in meetings Work closely with Product Managers to build clear roadmaps/project plans and clarify requirements Establish credibility with peers and be a driving force for change when needed Perform risk management: identify, analyze, respond, and control risks, resolve project-specific issues and partner concerns in a timely manner Deliver clear status communication to project teams, partners, and leadership teams Drive tactical decisions for projects that are under your direct responsibility rt Text Insert Text What you need to succeed Bachelor's degree or equivalent experience Minimum of 7-12 years of program/project management experience preferably with large enterprise web projects with a focus on customer experience Hands on experience with Agile & project management methodologies with confirmed leadership capabilities Solid understanding of Web technologies, including web content management systems and workflows Knowledge and experience with Microsoft Excel, Project, SharePoint, JIRA, and Wiki Excellent business partner management and presentation skills Desired traits: Driver, Organized, Articulate, Attention to detail, Flexible, Creative and High EQ About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, relig ... (truncated, view full listing at source)