Senior Software Engineer I, Member Growth, Retention

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Engineering Manager, Member Growth, Retention, this senior software engineer will join a highly experimental growth pod focused on improving member retention. In this role, you will work across the full technical stack to design, build, and iterate on experiments that drive engagement, contributing to both frontend clients and backend systems. You’ll play a key role in rapidly delivering and scaling features that shape how members interact with and stay connected to care. Please note that this is a hybrid role based in San Francisco , with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you’ll do: Design and build scalable full-stack services using Ruby on Rails, React, GraphQL Collaborate with cross-functional teams to ship high-impact features that improve our member growth Expand and maintain existing web and mobile applications Debug and resolve issues quickly and efficiently Provide technical leadership in architectural discussions, code reviews, and system planning Advocate for high engineering standards, including test coverage, documentation, and observability Participate in an on-call rotation to support system reliability and respond to production issues Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders Lead initiatives to define and implement scalable system designs Own technical delivery for complex projects or subsystems Break down ambiguous or complex requirements into manageable, shippable units Drive technical and architectural discussions within the team What success looks like: Deliver projects on time, within scope, and with high stakeholder satisfaction Maintain high system uptime and low defect rates through strong testing and observability practices Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment Lead high-quality code reviews and technical discussions Influence team velocity and architecture through mentorship and planning contributions Drive continual improvement in team delivery, reliability, and system maintainability What you’ll bring: 5+ years of experience in software development with a focus on full-stack development Proficiency in at least one of the following languages: Ruby on Rails, Typescript, React Proven ability to independently lead delivery of complex techn ... (truncated, view full listing at source)